Sales Support Representative

SRS Distribution
United States
Workplace: HybridFull timeFunction: SalesExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Organization","Multitasking","Customer focus","Problem-solving"]

Support the sales process for residential roofing contractors by managing customer inquiries and sales orders, maintaining accurate records, and coordinating with internal teams to ensure timely delivery. Build and maintain strong client relationships, support 30+ active accounts monthly, and make daily outbound calls with CRM documentation. Partner with Territory Managers and the Credit Team on account health and order-to-cash, share competitor insights, and provide product expertise through quotes and consultations.

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SRS Distribution
SRS Distribution
7 hours ago

Sales Support Representative

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Support the sales process for residential roofing contractors by managing customer inquiries and sales orders, maintaining accurate records, and coordinating with internal teams to ensure timely delivery. Build and maintain strong client relationships, support 30+ active accounts monthly, and make daily outbound calls with CRM documentation. Partner with Territory Managers and the Credit Team on account health and order-to-cash, share competitor insights, and provide product expertise through quotes and consultations.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Respond to customer inquiries on products, pricing, delivery, and order status.
  • •Accurately process and manage sales orders while maintaining detailed sales activity records.
  • •Prepare reports, assist with presentations, and provide administrative support for sales execution.
  • •Coordinate with internal teams to ensure smooth order execution and timely delivery.
  • •Make daily outbound sales calls, document insights in CRM, and partner with Territory Managers and the Credit Team to support accounts and order-to-cash.
Travel: Low travel

Pay and Benefits

Equity and Bonus:Equity
Perks:401kEquityPaid LeaveHealth InsuranceDentalVisionLife Insurance

Key Requirements

  • •2+ years in sales or sales support; building material distribution experience preferred.
  • •Proven success in residential roofing product sales to local contractors.
  • •College degree preferred; construction wholesale distribution experience is a plus.
  • •Strong communication, organization, and multitasking abilities with exceptional customer service and problem-solving.
  • •Comfort with CRM systems and Microsoft Office (Outlook, Word, Excel), including quoting prices and managing orders.
Experience:2+ yearsConstruction wholesale distributionResidential roofing
Education:High School
Skills:CommunicationOrganizationMultitaskingCustomer focusProblem-solving
Licenses:Valid driver's license
Languages:EnglishSpanish
Tech Stack:Microsoft OfficeOutlookWordExcelCRMAgility

Company Brief

SRS Distribution
SRS Distribution is a leading distributor of roofing materials and complementary building products across the United States, serving contractors and dealers through a broad network of branches and supply-chain services.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: McKinney, United States
Founded: 2007
WebsiteLinkedIn