2 months ago

Sales & Service Manager - 12 South

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead the store’s Sales & Service team at 12 South to deliver an exceptional guest experience and meet business targets. Drive guest connections, product education, and coaching; partner with the General Manager to implement the Sales & Service strategy; ensure efficient store operations, staffing, budgeting, and data-driven planning in a fast-paced retail environment.

Location: Nashville

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing guest connection and providing technical product education, coaching team members to address gaps.
•Lead the Sales & Service team in building client relationships and maintaining daily guest engagement to meet service standards.
•Partner with the General Manager to develop and implement the Sales & Service strategy for the store and execute it with the team.
•Manage workforce planning, scheduling, and coverage to ensure optimal store operations and selling initiatives.
•Review budget, expenses, and key metrics (e.g., sell-through) and inform planning processes such as quarterly business reviews and sales planning.

Pay and Benefits

Perks:Employee Discount401kHealth InsuranceDentalVisionMonthly StoreClothing AllowanceFree Yoga

Key Requirements

•3-5 years of retail or related industry leadership experience.
•Extraordinary interpersonal and communication skills, both verbal and written.

Experience:3-5 yearsRetailFashionRetail leadership

Skills:CommunicationLeadershipTeam leadershipTime managementProblem-solving

Languages:English

Tech Stack:MS Office

Company Brief

Alo Yoga

Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.

Industry: Fashion & Apparel

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Los Angeles, United States

Founded: 2007

Website LinkedIn

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Alo Yoga

2 months ago

Sales & Service Manager - 12 South

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Nashville

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing guest connection and providing technical product education, coaching team members to address gaps.
•Lead the Sales & Service team in building client relationships and maintaining daily guest engagement to meet service standards.
•Partner with the General Manager to develop and implement the Sales & Service strategy for the store and execute it with the team.
•Manage workforce planning, scheduling, and coverage to ensure optimal store operations and selling initiatives.
•Review budget, expenses, and key metrics (e.g., sell-through) and inform planning processes such as quarterly business reviews and sales planning.

Pay and Benefits

Perks:Employee Discount401kHealth InsuranceDentalVisionMonthly StoreClothing AllowanceFree Yoga

Key Requirements

•3-5 years of retail or related industry leadership experience.
•Extraordinary interpersonal and communication skills, both verbal and written.

Experience:3-5 yearsRetailFashionRetail leadership

Skills:CommunicationLeadershipTeam leadershipTime managementProblem-solving

Languages:English

Tech Stack:MS Office

Company Brief

Alo Yoga

Industry: Fashion & Apparel

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Los Angeles, United States

Founded: 2007

Website LinkedIn