Restaurant Supervisor

Kempinski
Dubai
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 1-2 yearsSkills: ["Communication","Attention to detail","Quality focus","Multi-tasking","Customer service"]

Supervise day-to-day service in an assigned hotel outlet, ensuring guests receive courteous, professional, efficient, and flexible service aligned with Kempinski standards. Oversee opening/closing procedures, cleanliness, and operating supplies, while monitoring spoilage and wastage. Handle guest enquiries and complaints, support upselling of food and beverage offerings, and operate the POS system as trained. Ensure compliance with hotel policy, including fire, hygiene, health, and safety rules.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Kempinski
Kempinski
6 hours ago

Restaurant Supervisor

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Supervise day-to-day service in an assigned hotel outlet, ensuring guests receive courteous, professional, efficient, and flexible service aligned with Kempinski standards. Oversee opening/closing procedures, cleanliness, and operating supplies, while monitoring spoilage and wastage. Handle guest enquiries and complaints, support upselling of food and beverage offerings, and operate the POS system as trained. Ensure compliance with hotel policy, including fire, hygiene, health, and safety rules.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Provide and oversee courteous, professional, efficient guest service in the assigned outlet in line with hotel standards and values.
  • •Ensure knowledge of all food and beverage items and services, including ability to explain and perform upselling and offer alternatives.
  • •Perform opening and closing procedures for the assigned outlet and keep the place of work clean and organized at all times.
  • •Monitor operating supplies and equipment to reduce spoilage and wastage, and handle guest enquiries, complaints, and feedback with required follow-up.
  • •Operate the existing POS system based on the trained responsibility level and adhere strictly to hotel policy, including fire, hygiene, health, and safety regulations.

Key Requirements

  • •Minimum 1 to 2 years’ experience in a similar position.
  • •Preferably experience in an international, luxury five-star hotel.
  • •Excellent English communication skills.
  • •Ability to handle high volume with attention to detail.
  • •Ability to cope with changing priorities and multiple tasks at the same time.
Experience:1-2 yearsLuxury hospitalityFive-star hotel
Skills:CommunicationAttention to detailQuality focusMulti-taskingCustomer service
Languages:English
Tech Stack:POS

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor