Service Technician

Trane Technologies
United Kingdom
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer focus","Interpersonal skills","Problem-solving","Communication","Analytical thinking"]

Deliver on-site customer service and technical support by diagnosing equipment and system issues and completing work such as PPM, customer breakdowns, warranty service, and hire/commissioning activities. Build trusted customer relationships and coordinate with the service desk, sales, and operations teams. Use approved tools, blueprints, and diagnostic software to repair units, generate reports on completed work orders, and communicate updates with supervisors and service leadership.

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Trane Technologies
Trane Technologies
1 day ago

Service Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 minutes agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Deliver on-site customer service and technical support by diagnosing equipment and system issues and completing work such as PPM, customer breakdowns, warranty service, and hire/commissioning activities. Build trusted customer relationships and coordinate with the service desk, sales, and operations teams. Use approved tools, blueprints, and diagnostic software to repair units, generate reports on completed work orders, and communicate updates with supervisors and service leadership.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Diagnose system problems during service visits and assigned project work on customer sites.
  • •Perform Planned Preventative Maintenance (PPM), customer breakdowns, warranty work, and hire/commissioning tasks.
  • •Use tools, software/technology, and blueprints/specifications to diagnose and repair installed units.
  • •Generate regular reports on completed and invoiced work orders.
  • •Communicate updates and continuously improve processes with supervisors, service managers, senior technicians, and customers.

Key Requirements

  • •Proven experience in a service or field-based technician role and strong knowledge of customer service principles.
  • •Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits.
  • •Proficiency in using diagnostic software/apps and the MS Office Suite to complete reporting and administration.
  • •Appropriate skilled-based certificates with F-Gas.
  • •Able to work with minimal supervision and cover standby/call-outs including weekdays, weekends, and bank holidays.
Experience:ManufacturingField service
Skills:Customer focusInterpersonal skillsProblem-solvingCommunicationAnalytical thinking
Licenses:UK Drivers licence
Certifications:F-Gas
Tech Stack:Diagnostic softwareMS Office SuiteApps

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn