Heidi Health

4 weeks ago

Pre-sales Solutions Engineer - Canada

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

The Pre-sales Solutions Engineer collaborates with Account Executives, Product, and Engineering to design and present tailored, enterprise-ready healthcare AI solutions. You’ll lead technical and clinical discovery (EHR/EMR integrations, security, and compliance), deliver architecture demos, respond to RFPs, and accelerate deals while ensuring smooth post-signature handoffs with implementation teams.

Location: Toronto

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Lead deep technical and clinical workflow discovery with prospects across Enterprise and Mid-Market to uncover integration requirements, EHR dependencies, security needs, and compliance considerations.
•Collaborate with Product and Engineering to design tailored solutions that align Heidi's AI platform with healthcare workflows and customer requirements, while staying grounded in roadmap feasibility.
•Deliver compelling demos and architecture walkthroughs to technical stakeholders including IT, InfoSec, and engineering teams.
•Own technical responses for RFPs, security assessments, and due diligence requests with precision and attention to detail.
•Proactively surface and resolve technical concerns that slow down the sales process, acting as a trusted technical advisor on security, compliance, AI governance, and EHR integration questions.

Travel: Medium travel

Pay and Benefits

Salary: CAD 130,000 - 150,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquityLearning Budget

Key Requirements

•3–6 years of experience in a customer-facing technical role in SaaS, healthcare, or enterprise software
•Experience leading and owning technical and workflow discovery sessions
•Working knowledge of EHR/EMR systems and healthcare integration standards: HL7, FHIR, REST APIs
•Ability to synthesize complexity and communicate clearly to both technical and non-technical audiences
•Willingness to travel ~25-50% for onsite customer engagements

Experience:3-6 yearsHealthcareSaaSEnterprise softwareHealthtech

Languages:English

Tech Stack:HL7FHIRREST APIsEHREMRSecurityAI governance

Company Brief

Heidi Health

Builds an AI medical scribe and clinical productivity platform that automates documentation, form-filling, and task management to expand clinician capacity across hospitals, GP clinics and specialist services worldwide.

Industry: HealthTech

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: Melbourne, Australia

Founded: 2019

Glassdoor: 4.7

Website LinkedIn Glassdoor

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Heidi Health

4 weeks ago

Pre-sales Solutions Engineer - Canada

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Toronto

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Lead deep technical and clinical workflow discovery with prospects across Enterprise and Mid-Market to uncover integration requirements, EHR dependencies, security needs, and compliance considerations.
•Collaborate with Product and Engineering to design tailored solutions that align Heidi's AI platform with healthcare workflows and customer requirements, while staying grounded in roadmap feasibility.
•Deliver compelling demos and architecture walkthroughs to technical stakeholders including IT, InfoSec, and engineering teams.
•Own technical responses for RFPs, security assessments, and due diligence requests with precision and attention to detail.
•Proactively surface and resolve technical concerns that slow down the sales process, acting as a trusted technical advisor on security, compliance, AI governance, and EHR integration questions.

Travel: Medium travel

Pay and Benefits

Salary: CAD 130,000 - 150,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kEquityLearning Budget

Key Requirements

•3–6 years of experience in a customer-facing technical role in SaaS, healthcare, or enterprise software
•Experience leading and owning technical and workflow discovery sessions
•Working knowledge of EHR/EMR systems and healthcare integration standards: HL7, FHIR, REST APIs
•Ability to synthesize complexity and communicate clearly to both technical and non-technical audiences
•Willingness to travel ~25-50% for onsite customer engagements

Experience:3-6 yearsHealthcareSaaSEnterprise softwareHealthtech

Languages:English

Tech Stack:HL7FHIRREST APIsEHREMRSecurityAI governance

Company Brief

Heidi Health

Industry: HealthTech

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: Melbourne, Australia

Founded: 2019

Glassdoor: 4.7

Website LinkedIn Glassdoor