1 month ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Seasoned account manager responsible for overall client satisfaction and programme delivery for Medscape Medical Affairs accounts. Owns relationships across internal stakeholders, manages diverse digital projects, aligns client objectives with multi-team delivery, and ensures timely execution. Combines strong communication, project management, and industry knowledge to translate client priorities into actionable plans and optimize outcomes across pharmaceutical, medical device, and digital healthcare clients.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Lead and manage the overall client relationship and programme delivery for assigned accounts, serving as the primary project manager for all deliverables.
•Build and maintain relationships with internal stakeholders across Marketing, Product Development, Audience Generation, Content Development, Outcomes and Insights to ensure smooth, on-time project execution.
•Manage timelines for digital programs to ensure efficient delivery and timely updates.
•Translate client priorities across internal development teams and align project scope and timelines during start-up.
•Stay informed on client news, market conditions, and industry trends to inform strategy and improve programmes.

Travel: Low travel

Pay and Benefits

Salary: USD 72,000 - 80,000 annually

Perks:Health Insurance401kRetirementLife InsuranceDisability InsuranceEapCommuter Benefits

Key Requirements

•Bachelor's Degree required.
•Minimum of 3 years of account management and/or project management experience in a digital/healthcare agency setting.
•Very strong customer service orientation and excellent communication (verbal and written) skills.
•Ability to efficiently coordinate multiple tasks in a deadline-driven environment.
•Knowledge of medical terminology and/or experience in medical publishing, or agency environment, or relevant digital technologies.

Experience:HealthcareDigitalMedical publishing

Education:Bachelor's

Skills:CommunicationCustomer serviceOrganizationTime managementRelationship management

Languages:English

Tech Stack:WorkfrontSalesforceJIRAGoogle DriveSharePoint OnlineBrainsharkAccent LibrarianMicrosoft WordExcelPowerPoint

Company Brief

WebMD

Operates a leading online health information and health services platform offering medical news, symptom checkers, drug information, and physician directory services to consumers and healthcare professionals.

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: New York, United States

Founded: 1996

Website LinkedIn

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WebMD

1 month ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Lead and manage the overall client relationship and programme delivery for assigned accounts, serving as the primary project manager for all deliverables.
•Build and maintain relationships with internal stakeholders across Marketing, Product Development, Audience Generation, Content Development, Outcomes and Insights to ensure smooth, on-time project execution.
•Manage timelines for digital programs to ensure efficient delivery and timely updates.
•Translate client priorities across internal development teams and align project scope and timelines during start-up.
•Stay informed on client news, market conditions, and industry trends to inform strategy and improve programmes.

Travel: Low travel

Pay and Benefits

Salary: USD 72,000 - 80,000 annually

Perks:Health Insurance401kRetirementLife InsuranceDisability InsuranceEapCommuter Benefits

Key Requirements

•Bachelor's Degree required.
•Minimum of 3 years of account management and/or project management experience in a digital/healthcare agency setting.
•Very strong customer service orientation and excellent communication (verbal and written) skills.
•Ability to efficiently coordinate multiple tasks in a deadline-driven environment.
•Knowledge of medical terminology and/or experience in medical publishing, or agency environment, or relevant digital technologies.

Experience:HealthcareDigitalMedical publishing

Education:Bachelor's

Skills:CommunicationCustomer serviceOrganizationTime managementRelationship management

Languages:English

Tech Stack:WorkfrontSalesforceJIRAGoogle DriveSharePoint OnlineBrainsharkAccent LibrarianMicrosoft WordExcelPowerPoint

Company Brief

WebMD

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: New York, United States

Founded: 1996

Website LinkedIn