Showroom Coordinator

Ferguson
United States
Workplace: OnsiteFull timeUSD 15 - 30.47 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Interpersonal skills","Prioritization","Attention to detail","Analytical thinking","Communication"]

Coordinate day-to-day showroom operations by greeting guests, understanding their visit motivations, and building lasting customer relationships. Answer and route incoming calls, communicate appointment policies, and manage customer sign-ins, appointment bookings, and job folders. Maintain bid follow-up processes and prepare literature packets, including sending “Thank You” cards after successful showroom visits. Use Word, Excel, PowerPoint, and Outlook to keep work accurate and organized.

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Ferguson
Ferguson
1 day ago

Showroom Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Coordinate day-to-day showroom operations by greeting guests, understanding their visit motivations, and building lasting customer relationships. Answer and route incoming calls, communicate appointment policies, and manage customer sign-ins, appointment bookings, and job folders. Maintain bid follow-up processes and prepare literature packets, including sending “Thank You” cards after successful showroom visits. Use Word, Excel, PowerPoint, and Outlook to keep work accurate and organized.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Greet guests upon arrival, understand their motivation for visiting, and develop lasting customer relationships.
  • •Answer and direct incoming phone calls with a positive demeanor and communicate the appointment policy.
  • •Manage customer sign-ins, the appointment book, and customer job folders.
  • •Maintain bid follow-up systems and prepare literature packages.
  • •Send “Thank You” cards to customers for full house selections.

Pay and Benefits

Salary: USD 15 - 30.47 hourly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid Parental

Key Requirements

  • •Have a high school diploma/GED or equivalent education.
  • •Experience in sales and customer service.
  • •Strong interpersonal skills with the ability to prioritize and balance multiple demands to meet timelines.
  • •Proficient with Word, Excel, PowerPoint, and Outlook.
  • •Attention to detail, analytical thinking, and strong communication and presentation skills.
Experience:SalesCustomer service
Education:High School
Skills:Interpersonal skillsPrioritizationAttention to detailAnalytical thinkingCommunication
Tech Stack:WordExcelPowerPointOutlook

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn