Executive Director, Health Solutions Product Management

USAA
San Antonio
Workplace: HybridFull timeUSD 169,880 - 305,780Function: Executive & General ManagementExperience: 10+ yearsEducation: bachelorsSkills: ["Strategic thinking","Communication","Influence without authority","Risk-conscious decision-making","Analytical problem-solving"]

Lead a team of product managers and experience owners to define and execute health product strategy, roadmaps, and lifecycle management in a highly regulated environment. Own the P&L for Medicare Supplement (Medigap), driving profitable growth, disciplined expense management, and an exceptional end-to-end member experience. Partner across technology and key functions to deliver scalable solutions, mitigate risk and regulatory issues, and optimize product mix through segmentation and performance reporting.

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FursaFursa
USAA
USAA
6 hours ago

Executive Director, Health Solutions Product Management

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Last checked: 6 hours agoStatus: Live

Job Summary

Lead a team of product managers and experience owners to define and execute health product strategy, roadmaps, and lifecycle management in a highly regulated environment. Own the P&L for Medicare Supplement (Medigap), driving profitable growth, disciplined expense management, and an exceptional end-to-end member experience. Partner across technology and key functions to deliver scalable solutions, mitigate risk and regulatory issues, and optimize product mix through segmentation and performance reporting.
Location: San Antonio
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Manage the product P&L and support achieving business plan expectations through profitable growth and disciplined expense management.
  • •Define and manage the product set across financials, marketing strategy, market competitiveness, member experience, regulatory compliance, risk management, and technology delivery efficiency.
  • •Ensure applicable regulations are adhered to and associated risks are mitigated; role model a sound risk and compliance culture.
  • •Develop talent and lead people performance, including identifying, developing, and retaining teams with required capabilities.
  • •Partner with cross-functional leaders and IT to deliver industry-leading Medicare Supplement offerings, optimizing product mix via segmentation and managing third-party relationships.

Pay and Benefits

Salary: USD 169,880 - 305,780
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental BenefitsAdoption AssistancePaid LeavePaid HolidaysVolunteer HoursWellness StipendRelocation

Key Requirements

  • •Bachelor’s degree in Business, Marketing, Supply Chain, or Statistics, or 4 years of relevant education and/or experience.
  • •10 years of relevant experience leading product management, digital transformation, data science, or visualization for products/platforms in the financial services industry.
  • •4 years of people leadership experience building and developing high-performing teams.
  • •Demonstrated product P&L ownership and fluency in member value (MV) and ROI drivers, balancing priorities against budgets and timelines.
  • •Highly analytical, using data to form hypotheses, test them, and build recommended strategies; comfort with ambiguity and Agile methodology.
Experience:10+ yearsFinancial services
Education:Bachelor's in Business, Marketing, Supply Chain, or Statistics
Skills:Strategic thinkingCommunicationInfluence without authorityRisk-conscious decision-makingAnalytical problem-solving
Certifications:AIPMMECornellHuman Centered DesignSAFe Agile
Tech Stack:AgileSAFe

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn