Engineer - Datacenter Operations

Browserstack
India
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Skills: ["Communication","Analytical troubleshooting","Problem-solving","Proactive collaboration"]

Maintain BrowserStack’s Navi Mumbai datacenter and test lab infrastructure, focusing on OS-level troubleshooting and command-line operations. You’ll deploy and manage Linux and macOS endpoints plus Android/iOS device fleets, handle device onboarding, flashing, and updates, and support connectivity and performance issues. The role also includes rack and networking upkeep, asset tracking, end-to-end Level 2 ticket resolution in Jira, and keeping operational documentation updated in Confluence.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Browserstack
Browserstack
1 day ago

Engineer - Datacenter Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Maintain BrowserStack’s Navi Mumbai datacenter and test lab infrastructure, focusing on OS-level troubleshooting and command-line operations. You’ll deploy and manage Linux and macOS endpoints plus Android/iOS device fleets, handle device onboarding, flashing, and updates, and support connectivity and performance issues. The role also includes rack and networking upkeep, asset tracking, end-to-end Level 2 ticket resolution in Jira, and keeping operational documentation updated in Confluence.
Location: India
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Deploy, configure, monitor, and maintain local Linux and macOS endpoints plus server environments and test rigs using CLI tools.
  • •Provision and troubleshoot onsite mobile hardware fleets, including device onboarding, OS flashing/updates, configuration resets, and automated deployments.
  • •Manage physical rack infrastructure, including cabling (copper/fiber), Wi-Fi access points, PDUs, and perform daily environment inspections and monitoring.
  • •Track and resolve Level 2 technical support tickets end-to-end in Jira while meeting operational SLAs.
  • •Create and update SOPs, system build guides, and infrastructure workflows in Confluence, escalating and helping implement fixes with global engineering teams.

Pay and Benefits

Perks:Health InsurancePaid LeaveRemote WorkHome Office

Key Requirements

  • •2–4 years in IT operations, systems administration, or datacenter/lab support roles.
  • •Strong hands-on proficiency with Linux (Ubuntu/RHEL/Debian) and macOS via command-line interface (CLI) troubleshooting.
  • •Demonstrable experience managing and troubleshooting Android and iOS mobile devices/tablets at scale in an enterprise/testing/lab setting.
  • •Solid understanding of IP networking, TCP/IP, VLANs, Wi-Fi AP placement/troubleshooting, switching, and physical connectivity.
  • •Operational experience using Jira for ticket tracking and Confluence for technical documentation.
Experience:IT operationsDatacenterMobile device managementLab support
Skills:CommunicationAnalytical troubleshootingProblem-solvingProactive collaboration
Languages:English
Tech Stack:LinuxMacOSUbuntuRHELDebianCLIAndroidIOSWi-FiWi-Fi Access PointsTCP/IPVLANsJiraConfluenceBashPythonAnsibleJamfWorkspace ONEIntune

Company Brief

Browserstack
Provides a cloud-based web and mobile testing platform that enables developers and QA teams to test websites and apps across real browsers, devices, and operating systems for automated and manual testing workflows.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Mumbai, India
Founded: 2011
WebsiteLinkedIn