Knowledge Manager

General Dynamics
United States
Workplace: OnsiteFull timeUSD 85,093 - 109,250Function: IT Operations (Systems/Network Admin)Experience: 3+ yearsSkills: ["Troubleshooting","Documentation","Training","Change management","Stakeholder coordination"]

Oversee knowledge management services for USSTRATCOM, including maintaining KM capabilities and managing knowledge content used by the infrastructure operations section. Develop and mature metadata ontology, assess KM program gaps, and coordinate KM policy and training for staff. Administer SharePoint on NIPRNet and SIPRNet, integrate collaboration best practices, and recommend process/tool improvements for automation and secure knowledge and data handling.

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FursaFursa
General Dynamics
General Dynamics
2 days ago

Knowledge Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Oversee knowledge management services for USSTRATCOM, including maintaining KM capabilities and managing knowledge content used by the infrastructure operations section. Develop and mature metadata ontology, assess KM program gaps, and coordinate KM policy and training for staff. Administer SharePoint on NIPRNet and SIPRNet, integrate collaboration best practices, and recommend process/tool improvements for automation and secure knowledge and data handling.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

  • •Oversee knowledge management (KM) services to create, receive, validate, maintain, catalog, store, update, and retrieve organizational information.
  • •Develop and manage knowledge content and refine/mature USSTRATCOM’s metadata ontology and integrations.
  • •Assess the KM program, identify gaps, and recommend changes; coordinate development, publishment, and implementation of KM policies and procedures.
  • •Administer USSTRATCOM’s SharePoint on NIPRNet and SIPRNet and other collaboration/information-sharing tools, including collaboration portal best practices.
  • •Implement staff training on KM principles and practices and make recommendations to improve automation, collaboration, and knowledge/data processes.

Pay and Benefits

Salary: USD 85,093 - 109,250
Perks:Health InsuranceDentalVision401kLearning Budget

Key Requirements

  • •3+ years of related experience.
  • •Current/active Top Secret clearance with ability to obtain TS/SCI.
  • •ITIL 4 Foundation certification within 9 months of start.
  • •Experience administering Microsoft SharePoint (NIPRNet/SIPRNet), including site collections, permissions, workflows, and content types.
  • •Strong knowledge of knowledge management practices, metadata schemas, taxonomy structures, and content lifecycle processes.
Experience:3+ years
Skills:TroubleshootingDocumentationTrainingChange managementStakeholder coordination
Certifications:ITIL 4 Foundation
Tech Stack:Microsoft SharePointNIPRNetSIPRNetJWICSSAP/SARDISA STIGDoD RMFITIL 4

Eligibility

Security Clearance:Top SecretTop Secret/SCI

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn