Workplace Engineer (Kuala Lumpur, MY)

Allianz
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Facilities, Workplace & Physical OperationsSkills: ["Incident support","Change management","Service request fulfillment","SLA adherence","Documentation","Automation","Global collaboration","On-call support","Patch management","Vulnerability prioritization"]

Provide workplace (WPS) solutions incident support, change management, and service request fulfillment within SLA. Coordinate with support teams to resolve incidents, improve workplace stability, and administer workplace platforms such as Microsoft 365 and endpoint/video conferencing devices. Perform vulnerability prioritization and automated patching with scheduled maintenance windows, maintain endpoint inventory and documentation, and deliver workplace projects with global collaboration, shift coverage, and on-call support.

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FursaFursa
Allianz
Allianz
2 days ago

Workplace Engineer (Kuala Lumpur, MY)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Provide workplace (WPS) solutions incident support, change management, and service request fulfillment within SLA. Coordinate with support teams to resolve incidents, improve workplace stability, and administer workplace platforms such as Microsoft 365 and endpoint/video conferencing devices. Perform vulnerability prioritization and automated patching with scheduled maintenance windows, maintain endpoint inventory and documentation, and deliver workplace projects with global collaboration, shift coverage, and on-call support.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations

Key Responsibilities

  • •Provide workplace solutions incident support, change management, and service request fulfillment within SLA.
  • •Coordinate with other support teams and stakeholders to resolve incidents or complete tasks.
  • •Administer workplace platform services (e.g., Microsoft 365, AMC, AVC, laptops, video conference devices).
  • •Prioritize vulnerabilities and manage patch deployments to endpoints using automated patch management tools or centralized platforms.
  • •Maintain endpoint inventory and documentation, support shift coverage/on-call standby, and ensure smooth handover between shifts.

Key Requirements

Skills:Incident supportChange managementService request fulfillmentSLA adherenceDocumentationAutomationGlobal collaborationOn-call supportPatch managementVulnerability prioritization
Tech Stack:Microsoft 365AMCAVCVideo conference deviceAutomated patch managementCentralized management platformEndpoint patching

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn