Technical Service Representative- Flooring

Provide technical support for Sika flooring products and systems for customers, contractors, sales teams, and internal stakeholders. Conduct jobsite visits to assess substrates and installation practices, support mock-ups and troubleshooting, and deliver field recommendations. Assist with complaint investigations and field evaluations, support trials and new product introductions, and prepare clear technical documentation and reports. Deliver phone/email support and internal/external training while adhering to safety, environmental, quality, and compliance policies.