HYBRID - Inside Sales Coordinator

Universal Forest Products
United States
Workplace: HybridFull timeUSD 24 - 28 hourlyFunction: SalesExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Organizational skills","Attention to detail","Multitasking","Independent work"]

Serve as the customer and internal-team liaison by managing communication via phone and email, coordinating order scheduling, and resolving back-order or delivery issues. Ensure quote and order accuracy using take-off specifications, support account managers with customer requests, and troubleshoot problems. Collaborate with sales, shipping, and product management, communicate updates to customers, and participate in product training, trade shows, and launches as needed.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Universal Forest Products
Universal Forest Products
3 days ago

HYBRID - Inside Sales Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Serve as the customer and internal-team liaison by managing communication via phone and email, coordinating order scheduling, and resolving back-order or delivery issues. Ensure quote and order accuracy using take-off specifications, support account managers with customer requests, and troubleshoot problems. Collaborate with sales, shipping, and product management, communicate updates to customers, and participate in product training, trade shows, and launches as needed.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Build strong relationships with customers through regular communication via phone and email.
  • •Coordinate order scheduling and resolve issues such as back orders or delivery delays.
  • •Ensure accuracy in data entry for quotes and orders based on take-off specifications.
  • •Support account managers by helping fulfill customer requests and troubleshoot problems.
  • •Collaborate across departments including sales, shipping, and product management.

Pay and Benefits

Salary: USD 24 - 28 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveLife Insurance

Key Requirements

  • •High school diploma or equivalent required.
  • •2+ years of customer service experience, preferably in a sales or construction-related environment.
  • •Strong written and verbal communication skills.
  • •Excellent organizational skills and attention to detail.
  • •Proficiency in Microsoft Office (Excel, Word, Outlook); experience with business software is a plus.
Experience:2+ yearsCustomer serviceConstruction
Education:High School
Skills:CommunicationOrganizational skillsAttention to detailMultitaskingIndependent work
Tech Stack:Microsoft OfficeExcelWordOutlook

Company Brief

Universal Forest Products
Manufactures and distributes wood, composite, and other building products for residential and commercial construction. Serves customers across retail, construction, industrial, and packaging markets through a broad network of manufacturing and distribution operations.
Industry: Building Materials
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Grand Rapids, United States
Founded: 1955
WebsiteLinkedIn