Senior Product Operations Manager, Data

Harvey
San Francisco
Workplace: HybridFull timeUSD 155,400 - 233,200 annuallyFunction: Business OperationsExperience: 3+ yearsSkills: ["Cross-functional alignment","Written communication","Stakeholder management","Triage and prioritization","Process improvement"]

Own data product intake and triage as the connector between data surfaces, Engineering, GTM, and external technology partners. Manage feature-request and data-issue prioritization, run early-access programs and cross-functional launches, and translate recurring customer/partner friction into lightweight processes, documentation, and enablement. Build partner relationships to keep data pipelines reliable for law firms and in-house legal teams adopting frontier AI.

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Harvey
Harvey
3 days ago

Senior Product Operations Manager, Data

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own data product intake and triage as the connector between data surfaces, Engineering, GTM, and external technology partners. Manage feature-request and data-issue prioritization, run early-access programs and cross-functional launches, and translate recurring customer/partner friction into lightweight processes, documentation, and enablement. Build partner relationships to keep data pipelines reliable for law firms and in-house legal teams adopting frontier AI.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own the intake, triage, and prioritization of customer feature requests.
  • •Triage customer-reported data/product issues, assess severity and impact, coordinate resolution across teams, and communicate timelines.
  • •Manage relationships with external technology partners, including onboarding, ongoing operations, issue resolution, and delivery quality.
  • •Plan and run early-access programs (customer selection, onboarding, feedback collection, usage analysis, and launch recommendations).
  • •Coordinate cross-functional launches by tracking dependencies, validating operational readiness, surfacing risks, and keeping initiatives on track.

Pay and Benefits

Salary: USD 155,400 - 233,200 annually
Equity and Bonus:Equity

Key Requirements

  • •3-5+ years in Product Operations, Program Management, Technical Program Management, or a related operational role at a high-growth tech/SaaS company, ideally supporting data, integrations, or technical product surfaces.
  • •Experience triaging and prioritizing high-volume inbound requests and issues, separating signal from noise and routing to the right owner.
  • •Ability to engage with data and technical issues to assess severity and impact, even when you’re not the one fixing them.
  • •Experience managing external vendor/technology partner relationships, including onboarding and delivery quality.
  • •Hands-on experience running early-access/beta programs and coordinating launches in a fast-moving product environment.
Experience:3+ yearsSaaSHigh-growth tech
Skills:Cross-functional alignmentWritten communicationStakeholder managementTriage and prioritizationProcess improvement

Company Brief

Harvey
Harvey builds domain-specific generative AI for legal and professional services, automating contract analysis, due diligence, compliance, and litigation workflows for law firms and corporate legal teams.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2022
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor