Sales & Service Lead - Soho

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 24 - 28 hourlyFunction: Administration & Executive AssistanceExperience: 2+ yearsSkills: ["Leadership","Coaching","Decision-making","Communication","Self-motivation"]

Lead an exceptional, sales-floor guest experience by assessing guest connection and delivering technical product education. Build daily customer relationships, analyze reports to drive results, and implement action plans for improvement. Ensure effective store coverage through selling initiatives and workforce solutions. Partner with Operations and Visual leaders to manage budgets, inventory, vendors, facilities, and cross-functional training, while directly overseeing Sales & Service Associates and Cashiers.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Alo Yoga
Alo Yoga
1 day ago

Sales & Service Lead - Soho

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead an exceptional, sales-floor guest experience by assessing guest connection and delivering technical product education. Build daily customer relationships, analyze reports to drive results, and implement action plans for improvement. Ensure effective store coverage through selling initiatives and workforce solutions. Partner with Operations and Visual leaders to manage budgets, inventory, vendors, facilities, and cross-functional training, while directly overseeing Sales & Service Associates and Cashiers.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience on the sales floor by assessing guest connection and providing technical product education while coaching team members.
  • •Build and maintain client relationships daily with customers.
  • •Analyze reports to strategize and deliver results, implementing action plans for deficient areas and highlighting growth opportunities.
  • •Ensure effective sales floor coverage through workforce solutions and leading selling initiatives throughout the store.
  • •Directly oversee Sales & Service Associates and Cashiers, evaluating performance and using company tools to provide constant feedback.

Pay and Benefits

Salary: USD 24 - 28 hourly
Perks:Health InsuranceDentalVision401kClothing AllowanceParental LeaveEmployee Discount

Key Requirements

  • •2+ years of prior work experience in a client-centric, sales environment.
  • •Proven leadership capabilities with excellent decision-making.
  • •Ability to receive feedback and provide feedback to support continuous improvement.
  • •High energy and enthusiastic approach with the ability to integrate fun and work.
  • •Excellent interpersonal and written communication skills.
Experience:2+ yearsRetailCustomer service
Skills:LeadershipCoachingDecision-makingCommunicationSelf-motivation

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn