Citizens Banker

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 25 - 31.25 hourlyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Multitasking","Collaboration","Self-motivated","Customer-focused"]

Represent the branch by building lasting customer relationships and providing trusted financial advice. Use communication and problem-solving skills to recommend tailored solutions across spending, saving, borrowing, and investing. Help customers plan for goals such as home ownership, credit cards, and future readiness, while introducing digital and mobile banking options. Partner with Wealth Management, Mortgage, and Business Banking to support more complex needs and meet SAFE Act requirements.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Represent the branch by building lasting customer relationships and providing trusted financial advice. Use communication and problem-solving skills to recommend tailored solutions across spending, saving, borrowing, and investing. Help customers plan for goals such as home ownership, credit cards, and future readiness, while introducing digital and mobile banking options. Partner with Wealth Management, Mortgage, and Business Banking to support more complex needs and meet SAFE Act requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit

Key Responsibilities

  • •Get to know customers and build lasting relationships by providing trusted financial advice.
  • •Recommend tailored solutions for spending, saving, borrowing, and investing based on customers’ goals.
  • •Introduce customers to digital and mobile-first ways to handle banking transactions (app/ATMs).
  • •Collaborate with partners in Wealth Management, Mortgage, and Business Banking for more complex needs.
  • •Make outbound calls to acquire customers and schedule financial checkup appointments while following all policies, procedures, and cash-handling requirements.

Pay and Benefits

Salary: USD 25 - 31.25 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceWellness StipendRetirement BenefitsPaid LeaveVolunteering Time

Key Requirements

  • •High School degree or GED required.
  • •2 years of sales and customer service experience with ability to meet or exceed goals.
  • •Ability to ask questions, identify customer needs, and improve the customer relationship.
  • •Proven success building relationships and recommending/referring products and services via in-person and phone interactions.
  • •Demonstrated skills using digital technology to support business goals, plus problem-solving aptitude and ability to work branch hours (weekends/evenings).
Experience:2+ yearsCustomer serviceSales
Education:High School
Skills:CommunicationProblem-solvingMultitaskingCollaborationSelf-motivatedCustomer-focused
Languages:US
Tech Stack:Mobile and online banking

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website