Client Advisor

Prada Group
Hong Kong
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 1-2 yearsSkills: ["Communication","Teamwork","Customer focus","Relationship building","Problem-solving"]

Luxury retail client advisor responsible for delivering an exceptional in-store and online customer experience, exceeding individual and team sales targets, promoting Prada’s brand philosophy, and maintaining strong customer relationships through data-driven, omni-channel service.

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Prada Group
Prada Group
3 months ago

Client Advisor

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Last checked: 4 hours agoStatus: Live

Job Summary

Luxury retail client advisor responsible for delivering an exceptional in-store and online customer experience, exceeding individual and team sales targets, promoting Prada’s brand philosophy, and maintaining strong customer relationships through data-driven, omni-channel service.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Entry level

Key Responsibilities

  • •Place the Customer at the center, creating a welcoming environment and strive to meet their every need and request
  • •Exceed individual sales targets and maximize own sales performances for store success
  • •Exceed KPI goals, ensuring the highest quality of sales and customer service
  • •Demonstrate excellent knowledge of Prada products, history, culture and DNA
  • •Capture customer data into the CRM to build personalized relationships and future opportunities

Key Requirements

  • •1-2 years of relevant experience in sales in fashion/luxury, with a passion for fashion and dynamic energy
  • •Customer-oriented with a strong drive to achieve sales results
  • •Good team-player with a results-oriented mindset
  • •Excellent command of Cantonese, Mandarin and English
  • •Candidates from Luxury/Fashion/Cosmetics industry would be an advantage
Experience:1-2 yearsLuxuryFashion
Skills:CommunicationTeamworkCustomer focusRelationship buildingProblem-solving
Languages:CantoneseMandarinEnglish
Tech Stack:CRMDigital toolsOmni-channel

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn