Sendbird

4 weeks ago

Forward Deployed Product Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 51 minutes agoStatus: Live

Job Summary

Own the full arc from pilot to production for APAC customers deploying our AI Agent platform: design agents, drive adoption, and convert real-world friction into product direction. This role sits at the intersection of product, engineering, and customer success, and it’s built for someone who does their best thinking in the messy middle, with AI tools in hand.

Location: Seoul

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Partner with APAC customers to understand their business context and co-design AI agents that solve real problems, using agentic tools to accelerate scoping and configuration.
•Lead deployments end-to-end, from initial scoping through pilot to production rollout, building repeatable, AI-assisted workflows along the way.
•Synthesize customer feedback into structured, actionable input for product and engineering teams, using AI to surface patterns across conversations and deployments faster than any manual process could.
•Identify recurring friction points across deployments and build playbooks, automating the parts that don’t need human judgment so future rollouts ship faster.
•Contribute to internal tooling that scales what works and eliminates what doesn’t, including custom dashboards, lightweight apps, or workflow automations built with agentic CLIs and middleware tools.

Travel: Low travel

Pay and Benefits

Perks:Hybrid WorkEquity ProgramFree Parking

Key Requirements

•2 to 3 years of experience in a PM or product-facing role.
•A CS degree or technical equivalent.
•Demonstrated ability to work directly with customers and translate messy, complex needs into clear product outcomes.
•Fluency in English, with the ability to operate across the APAC region.
•Hands-on experience with agent frameworks, LLM pipelines, or AI/ML tooling.

Experience:2-3 yearsAPACAISaaSCustomer-facing

Education:Bachelor's

Skills:CommunicationProblem-solvingStakeholder managementRequirements gatheringCross-functional collaboration

Languages:English

Tech Stack:AILLMAgent frameworksAI toolingML toolingAPIs

Company Brief

Sendbird

Provides a real-time messaging platform and APIs for in-app chat, voice, and video experiences, enabling businesses to integrate scalable communications into mobile and web applications across industries.

Industry: API Platforms

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Mateo, United States

Founded: 2013

Website LinkedIn

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Sendbird

4 weeks ago

Forward Deployed Product Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 51 minutes agoStatus: Live

Job Summary

Location: Seoul

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Partner with APAC customers to understand their business context and co-design AI agents that solve real problems, using agentic tools to accelerate scoping and configuration.
•Lead deployments end-to-end, from initial scoping through pilot to production rollout, building repeatable, AI-assisted workflows along the way.
•Synthesize customer feedback into structured, actionable input for product and engineering teams, using AI to surface patterns across conversations and deployments faster than any manual process could.
•Identify recurring friction points across deployments and build playbooks, automating the parts that don’t need human judgment so future rollouts ship faster.
•Contribute to internal tooling that scales what works and eliminates what doesn’t, including custom dashboards, lightweight apps, or workflow automations built with agentic CLIs and middleware tools.

Travel: Low travel

Pay and Benefits

Perks:Hybrid WorkEquity ProgramFree Parking

Key Requirements

•2 to 3 years of experience in a PM or product-facing role.
•A CS degree or technical equivalent.
•Demonstrated ability to work directly with customers and translate messy, complex needs into clear product outcomes.
•Fluency in English, with the ability to operate across the APAC region.
•Hands-on experience with agent frameworks, LLM pipelines, or AI/ML tooling.

Experience:2-3 yearsAPACAISaaSCustomer-facing

Education:Bachelor's

Skills:CommunicationProblem-solvingStakeholder managementRequirements gatheringCross-functional collaboration

Languages:English

Tech Stack:AILLMAgent frameworksAI toolingML toolingAPIs

Company Brief

Sendbird

Industry: API Platforms

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Mateo, United States

Founded: 2013

Website LinkedIn