Trust Engagement - Senior Manager (US)

Atlassian
San Francisco, Austin, New York, Washington DC, Mountain View, Seattle
Workplace: RemoteFull timeUSD 184,500 - 289,050 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsSkills: ["Leadership","Mentorship","Cross-functional influence","Organizational change","Executive communication"]

Lead the Trust Engagement function by overseeing team interactions across Trust & Security, Compliance, Privacy, Legal, and Customer Support. Drive improvements to processes, tooling, and reporting while partnering cross-functionally to deliver trust outcomes at scale. Serve as the primary escalation point for strategic enterprise customers, including post-incident reviews, and support executive briefings on Atlassian’s trust strategy. You’ll also negotiate security/compliance terms within customer agreements.

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Atlassian
Atlassian
2 days ago

Trust Engagement - Senior Manager (US)

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Last checked: 19 hours agoStatus: Live

Job Summary

Lead the Trust Engagement function by overseeing team interactions across Trust & Security, Compliance, Privacy, Legal, and Customer Support. Drive improvements to processes, tooling, and reporting while partnering cross-functionally to deliver trust outcomes at scale. Serve as the primary escalation point for strategic enterprise customers, including post-incident reviews, and support executive briefings on Atlassian’s trust strategy. You’ll also negotiate security/compliance terms within customer agreements.
Location: San Francisco, Austin, New York, Washington DC, Mountain View, Seattle
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Provide leadership, mentorship, and management for an AMER-based Trust Engagement team.
  • •Shape and execute enterprise strategy aligned to Atlassian’s Trust objectives, partnering with senior leadership.
  • •Drive improvements in processes, tooling, and reporting to scale Trust Engagement programs.
  • •Partner cross-functionally with security, compliance, and legal teams to deliver customer trust outcomes at scale.
  • •Act as the primary point of contact for strategic enterprise customer escalations and lead post-incident reviews to prevent recurrence.

Pay and Benefits

Salary: USD 184,500 - 289,050 annually

Key Requirements

  • •10+ years of progressive experience across management roles in Security, Governance, Risk, and Compliance domains.
  • •Experience mentoring and developing high-performing teams and fostering a culture of excellence.
  • •Ability to influence cross-functional teams and drive organizational change in security, risk, and compliance domains.
  • •Proven success in driving programs that scale trust and security practices across large organizations.
  • •Knowledge of compliance and security certifications such as FedRAMP, ISO 27001, and PCI-DSS.
Experience:10+ yearsCloud securitySecurity complianceEnterprise cloudGovernance risk compliance
Skills:LeadershipMentorshipCross-functional influenceOrganizational changeExecutive communication
Certifications:FedRAMPISO 27001PCI-DSS
Tech Stack:AI tools

Company Brief

Atlassian
Atlassian develops collaboration and workflow software—Jira, Confluence, Trello, Loom and more—used by teams for project management, software development, and IT service management across enterprises worldwide.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sydney, Australia
Founded: 2002
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