Engagement Services Manager

Samsara
United States
Workplace: RemoteFull timeUSD 101,420.45 - 136,363.63 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsEducation: bachelorsSkills: ["Relationship building","Problem solving","Presentation skills","Forecasting","Customer advisory"]

Own and represent implementation/integration services across the customer lifecycle for enterprise accounts. Partner with Sales Representatives and Sales Engineers to position service value, define service scope, approach, and timelines, and drive ARR attach quota. Forecast services demand, manage SOW/proposal and scoping activities, and serve as a governing partner during delivery with C-level stakeholders, trusted-advisor guidance, and change management support.

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FursaFursa
Samsara
Samsara
1 month ago

Engagement Services Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own and represent implementation/integration services across the customer lifecycle for enterprise accounts. Partner with Sales Representatives and Sales Engineers to position service value, define service scope, approach, and timelines, and drive ARR attach quota. Forecast services demand, manage SOW/proposal and scoping activities, and serve as a governing partner during delivery with C-level stakeholders, trusted-advisor guidance, and change management support.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Position and sell Samsara services value to prospective and existing enterprise accounts.
  • •Partner with Sales and Sales Engineers to define and integrate services into comprehensive proposals.
  • •Own services pursuits (ARR attach quota) and forecast services while monitoring ARR pipeline.
  • •Plan and manage services scoping activities and produce SOW/proposals, level of effort, transition/KT, and resource plans.
  • •Serve as governing partner during implementation for delivery, sponsor/executive relationship continuity, and expectation coordination.

Pay and Benefits

Salary: USD 101,420.45 - 136,363.63 annually
Perks:Remote WorkLearning BudgetHealth InsuranceParental LeaveEquity

Key Requirements

  • •7+ years positioning Professional Services or Technology Solutions.
  • •Build and maintain relationships with sales, CSMs, and key partners during implementations.
  • •Strong presentation skills to communicate value and differentiators of complex service solutions.
  • •Build services templates and engagement processes with a builder mentality.
  • •Knowledge executing SOW/proposal processes; includes SFDC report/dashboard skills and a 4-year Bachelor Degree.
Experience:7+ yearsProfessional ServicesTechnology solutions
Education:Bachelor's
Skills:Relationship buildingProblem solvingPresentation skillsForecastingCustomer advisory
Languages:English
Tech Stack:SFDCSOWProposalARR

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Samsara
Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.
Industry: Supply Chain Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn