Lead Customer Engineer - Install Coordinator

Applied Materials
Ireland
Workplace: OnsiteFull timeEUR 59,200 - 81,400Function: Executive & General ManagementSkills: ["Customer communication","Stakeholder management","Troubleshooting","Structured problem solving","Leadership","Mentoring"]

Lead customer-facing installation and ramp activities for advanced semiconductor manufacturing equipment at customer sites. Coordinate startup, qualification, and ramp with customers, engineering, and operations teams while driving issue resolution, escalation management, and troubleshooting to minimize downtime. Ensure safety, quality, and delivery performance, monitor project progress, and provide technical guidance and mentoring to Customer Engineers and field service teams.

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Applied Materials
Applied Materials
3 days ago

Lead Customer Engineer - Install Coordinator

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Job Summary

Lead customer-facing installation and ramp activities for advanced semiconductor manufacturing equipment at customer sites. Coordinate startup, qualification, and ramp with customers, engineering, and operations teams while driving issue resolution, escalation management, and troubleshooting to minimize downtime. Ensure safety, quality, and delivery performance, monitor project progress, and provide technical guidance and mentoring to Customer Engineers and field service teams.
Location: Ireland
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead equipment installation, startup, qualification, and ramp activities at customer sites.
  • •Serve as the primary customer-facing technical lead during key installation and ramp phases.
  • •Coordinate activities across engineering, service, operations, and customer teams to meet critical milestones.
  • •Drive issue resolution, escalation management, and troubleshooting to minimize risk and downtime.
  • •Champion safety, quality, and operational standards and provide technical guidance and mentoring to Customer Engineers and field service teams.
Travel: Medium travel

Pay and Benefits

Salary: EUR 59,200 - 81,400

Key Requirements

  • •Experience in semiconductor, field service, advanced manufacturing, capital equipment, commissioning, or other high-tech engineering environments.
  • •Strong experience supporting equipment installation, startup, qualification, ramp, or manufacturing operations.
  • •Proven ability to coordinate cross-functional activities and deliver against demanding customer milestones.
  • •Strong customer-facing communication and stakeholder management skills.
  • •Track record of technical troubleshooting and structured problem solving, with experience leading teams/projects or major workstreams.
Experience:SemiconductorField serviceAdvanced manufacturingCapital equipmentCommissioning
Skills:Customer communicationStakeholder managementTroubleshootingStructured problem solvingLeadershipMentoring

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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