Strategic Account Lead [Oklahoma]

Pulley (permitting)
Oklahoma, United States
Workplace: RemoteFull timeUSD 120,000 - 140,000 annuallyFunction: Administration & Executive AssistanceExperience: 4-8 yearsSkills: ["Customer obsession","Communication","Organization","Stakeholder management","Cross-functional collaboration"]

Own 1–2 of Pulley’s largest enterprise accounts as the primary point of contact, translating customer needs into internal delivery. Provide portfolio visibility across concurrent projects, run proactive check-ins and monthly account reviews, and support QBRs and renewals. Onboard new stakeholders as programs expand, act as the customer’s internal voice, and step in early to resolve issues and drive process improvements for smoother permitting outcomes.

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Pulley (permitting)
Pulley (permitting)
21 hours ago

Strategic Account Lead [Oklahoma]

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Last checked: 11 hours agoStatus: Live

Job Summary

Own 1–2 of Pulley’s largest enterprise accounts as the primary point of contact, translating customer needs into internal delivery. Provide portfolio visibility across concurrent projects, run proactive check-ins and monthly account reviews, and support QBRs and renewals. Onboard new stakeholders as programs expand, act as the customer’s internal voice, and step in early to resolve issues and drive process improvements for smoother permitting outcomes.
Location: Oklahoma, United States
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Serve as the go-to customer contact and link between customer needs and internal delivery teams.
  • •Maintain portfolio visibility and program alignment, spotting patterns and risks early.
  • •Lead ongoing account management including check-ins, monthly account reviews, and support QBRs/renewals.
  • •Onboard new stakeholders on both sides as the account grows, including outside collaborators.
  • •Act as the internal voice of the customer—turn customer input into actionable context for internal teams and drive process improvements.

Pay and Benefits

Salary: USD 120,000 - 140,000 annually
Equity and Bonus:Equity

Key Requirements

  • •4–8 years of experience in project management, program management, or a related client-facing role.
  • •Background in construction, real estate, architecture, permitting, or a related field.
  • •Customer-obsessed approach with proactive communication and confidence-building updates.
  • •Ability to go deep on large, complex programs with comfort overseeing concurrent workstreams.
  • •Strong communication and highly organized, detail-oriented execution while working cross-functionally without direct authority.
Experience:4-8 yearsConstructionReal estateArchitecturePermitting
Skills:Customer obsessionCommunicationOrganizationStakeholder managementCross-functional collaboration
Tech Stack:AirtableNotionAsana

Company Brief

Pulley (permitting)
Pulley (withpulley.com) provides an AI‑powered permitting platform and expert-backed services to help commercial project teams identify requirements, submit applications, track reviews across 19,000+ jurisdictions, and secure approvals faster.
Industry: Construction Tech
Company Size: Medium (51 to 250 employees)
Growth: Early Stage Startup
Funding: Seed
Headquarters: San Francisco, United States
Founded: 2021
WebsiteLinkedIn