Client Manager

Aon
Melbourne, Adelaide
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Stakeholder management","Client relationship management","Cross-selling","Negotiation","Collaboration"]

Manage key stakeholder relationships and enhance the client experience for a global insurance broking portfolio. Attract, retain, and grow clients by designing appropriate servicing solutions, contributing to the strategic direction of the Global & Corporate business, and partnering with Client Service Support, Broking, Claims, and the wider Aon network to deliver optimized outcomes. Maintain client and portfolio profitability and mentor/develop colleagues.

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FursaFursa
Aon
Aon
2 days ago

Client Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Manage key stakeholder relationships and enhance the client experience for a global insurance broking portfolio. Attract, retain, and grow clients by designing appropriate servicing solutions, contributing to the strategic direction of the Global & Corporate business, and partnering with Client Service Support, Broking, Claims, and the wider Aon network to deliver optimized outcomes. Maintain client and portfolio profitability and mentor/develop colleagues.
Location: Melbourne, Adelaide
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage key stakeholder relationships and enhance the client experience.
  • •Attract, retain, and grow clients by designing appropriate servicing solutions.
  • •Contribute to the strategic direction of the Global & Corporate business.
  • •Partner with Client Service Support, Broking, Claims, and the wider Aon network to deliver optimized outcomes.
  • •Ensure client and portfolio profitability is maintained and mentor/develop colleagues.

Key Requirements

  • •5+ years of experience in the insurance industry, servicing a portfolio of clients.
  • •Technical understanding of insurance products and risk solutions.
  • •Experience working with claims teams to successfully close out claims.
  • •Strong client relationship management skills, including attracting, retaining, and growing clients.
  • •Ability to negotiate, communicate clearly, and collaborate across teams.
Experience:5+ yearsInsurance industry
Skills:Stakeholder managementClient relationship managementCross-sellingNegotiationCollaboration
Languages:En-us

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor