Customer Relationship Manager

Landeed
Hyderabad
Workplace: OnsiteFull timeINR 25,000 - 45,000 monthlyFunction: Customer Success & Account ManagementExperience: 2-5 yearsSkills: ["Communication","Organization","Proactiveness","Multitasking","Detail-oriented"]

CRM Operations role focused on coordinating stakeholder communication, maintaining CRM records, supporting upsell targets, and ensuring end-to-end customer experiences from Hyderabad with relocation required.

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FursaFursa
Landeed
Landeed
4 months ago

Customer Relationship Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

CRM Operations role focused on coordinating stakeholder communication, maintaining CRM records, supporting upsell targets, and ensuring end-to-end customer experiences from Hyderabad with relocation required.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Stakeholder communication updates: manage daily updates, maintain records, respond to queries, and escalate issues to senior team members.
  • •Online operations & customer updates: ensure timely updates, follow up on documentation and approvals, and maintain CRM records.
  • •Upsell support & target achievement: identify upsell opportunities, support quarterly targets, and log activities in CRM.
  • •Stakeholder-customer liaison: act as a bridge ensuring accurate information flow and timely status updates.
  • •End-to-End customer coordination: coordinate online and offline teams, follow up on documents, and uphold SOPs.

Pay and Benefits

Salary: INR 25,000 - 45,000 monthly
Perks:RelocationHealth InsuranceOnboarding

Key Requirements

  • •2–5 years of experience in CRM operations, customer operations, or a similar customer-facing role.
  • •Strong verbal and written communication in English; knowledge of Telugu, Kannada or Hindi is an advantage.
  • •Excellent organizational skills with the ability to manage multiple customer requirements and stakeholder interactions simultaneously.
  • •Proficiency with Google Sheets, Excel, or project tracking tools.
  • •Willing to relocate to Hyderabad; open to candidates from anywhere in India.
Experience:2-5 yearsCrm operationsCustomer operationsCustomer-facing
Skills:CommunicationOrganizationProactivenessMultitaskingDetail-oriented
Languages:EnglishTeluguKannadaHindi
Tech Stack:Google SheetsExcelCRM

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Landeed
Provides online property and rental management solutions aimed at simplifying leasing, tenant onboarding, and landlord-tenant workflows through a digital platform for residential property management.
Industry: PropTech
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