Manager, Retention Marketing, Commerce Platform
DoorDash US
New York, San Francisco, Seattle, Los Angeles, Sunnyvale, Chicago, Austin, Denver, Atlanta, Miami, Boston, Washington
Workplace: OnsiteFull timeUSD 142,800 - 210,000 annuallyFunction: Marketing & GrowthExperience: 6+ yearsEducation: bachelorsSkills: ["Cross-functional collaboration","Stakeholder management","Analytical thinking","Data-driven decision making","Organization"]Lead CRM retention strategy for the Commerce Platform merchant ecosystem, building lifecycle programs that drive adoption, retention, and ongoing engagement. Own cross-channel CRM execution through email, push, SMS, and in-app messaging, including automated flows, experiments, and campaign planning. Manage a team of two and partner with Integrated Marketing and Marketing Ops on targeting, segmentation, creative/QA, and data-driven performance reporting with actionable benchmarks.
