Director, Sales Strategy and Operations

Synthesia
New York, Austin
Workplace: HybridFull timeFunction: Strategy & Corporate DevelopmentExperience: 8+ yearsSkills: ["Leadership","Stakeholder management","Strategic thinking","Forecasting methodology","Cross-functional collaboration"]

Own the global operating rhythm of the pre-sales engine, including forecasting, pipeline inspection, and sales process architecture across Sales, Sales Development, and Sales Engineering. Lead and develop a small player/coach team spanning US and Europe time zones, standardize technical POC and demo workflows, and partner with field leaders to drive process adoption and roadmap alignment. Build AI-assisted sales workflows and ensure forecast defensibility end to end.

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FursaFursa
Synthesia
Synthesia
3 days ago

Director, Sales Strategy and Operations

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Last checked: 3 hours agoStatus: Live

Job Summary

Own the global operating rhythm of the pre-sales engine, including forecasting, pipeline inspection, and sales process architecture across Sales, Sales Development, and Sales Engineering. Lead and develop a small player/coach team spanning US and Europe time zones, standardize technical POC and demo workflows, and partner with field leaders to drive process adoption and roadmap alignment. Build AI-assisted sales workflows and ensure forecast defensibility end to end.
Location: New York, Austin
Workplace: Hybrid
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Director level

Key Responsibilities

  • •Own end-to-end forecast methodology, accuracy, and variance analysis; run weekly commit and pipeline inspection cadence and build leading indicators.
  • •Design pre-sales process architecture, including opportunity stages, exit criteria, qualification standards, pipeline hygiene rules, SDR-to-AE handoff, and conflict resolution.
  • •Own Sales Engineering coverage model (SE-to-AE ratios, prioritization), standardize technical POC/demo process, and report technical win-rate.
  • •Run territory, quota, and comp deployment with audit trail; partner on SE comp and quota-credit design.
  • •Lead a team of senior operators across US and European time zones, set prioritization bar, protect against reactive demand, and represent field needs into GTM Engineering and Data roadmaps.

Pay and Benefits

Perks:EquityMedicalDentalVision401kPaid ParentalAnnual LeavePaid LeaveHybrid WorkingReferral SchemeComputer Monitor

Key Requirements

  • •8+ years in Sales Operations, Revenue Operations, or Sales Strategy in B2B SaaS, including people management.
  • •B2B SaaS domain expertise with experience at both small and large companies.
  • •Owned forecasting methodology and can explain breakdowns and corrective actions.
  • •Direct experience with Sales Engineering coverage models, including SE-to-AE ratios, technical win-rate, and POC process.
  • •Deep, hands-on Salesforce ability, including diagnosing issues in the object model.
  • •B2B SaaS domain expertise with experience at both small and large B2B SaaS companies.
Experience:8+ yearsB2B SaaSSales OperationsRevenue Operations
Skills:LeadershipStakeholder managementStrategic thinkingForecasting methodologyCross-functional collaboration
Tech Stack:SalesforceAIAutomation

Company Brief

Synthesia
Provides an AI video generation platform that creates realistic synthetic presenters and video content from text, enabling enterprises to produce scalable training, marketing, and communications videos without cameras or actors.
Industry: AI & Machine Learning
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: London, United Kingdom
Founded: 2017
WebsiteLinkedIn