14 hours ago

Loyalty and Rewards Director Dynamic and Lifestyle Benefits

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Design, deliver, and optimize a portfolio of dynamic, experiential, lifestyle, and third-party rewards that differentiate the Truist relationship and drive client engagement. Own the end-to-end rewards partner ecosystem, including strategy, vendor governance, partner performance, and execution across channels. Manage the dynamic rewards and offers portfolio, anniversary bonus strategy, budgets, and analytics; partner with Risk, Operations, Digital, Technology, and Wealth teams to ensure a stable, compliant client experience.

Location: Atlanta, Charlotte

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Serve as the primary relationship owner for multiple third-party lifestyle and rewards partners, ensuring collaboration, performance accountability, and mutual value realization.
•Lead vendor governance activities, including RFP inputs, contract negotiations and management, performance reviews, and issue escalation.
•Own and continuously evolve the dynamic rewards and offers portfolio, including exclusive Truist partner offers, seasonal/promotional campaigns, and the annual rewards choice calendar and client selection experience.
•Define and execute the Truist Rewards anniversary bonus strategy, including eligibility rules, benefit structure, partner integration, and client communications.
•Manage the Lifestyle Benefits and third-party rewards budget, including forecasting, expense management, and value realization from partner agreements; partner with Risk, Operations, Digital, Technology, and Wealth teams to ensure a stable, accurate, compliant client experience.

Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeaveSick DaysPaid HolidaysPensionEquity

Key Requirements

•Bachelor’s degree in business, marketing, finance, or a related field, or equivalent professional experience.
•10+ years of experience in partner management, rewards, benefits, marketing, or product roles within financial services or a related industry.
•Proven experience managing third-party partners, vendor performance, and contracts in a complex, regulated environment.
•Demonstrated ability to manage cross-functional initiatives spanning Risk, Operations, Digital, Technology, and Product teams.
•Strong analytical skills to interpret performance data and translate insights into execution improvements.

Experience:10+ yearsFinancial services

Education:Bachelor's

Skills:Stakeholder managementCommunicationExecutionAnalytical skillsTeam leadership

Languages:English

Tech Stack:Microsoft OfficeMobile bankingOnline banking

Company Brief

Truist Financial

Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 2019

Website LinkedIn

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Truist Financial

14 hours ago

Loyalty and Rewards Director Dynamic and Lifestyle Benefits

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Atlanta, Charlotte

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Director level

Key Responsibilities

•Serve as the primary relationship owner for multiple third-party lifestyle and rewards partners, ensuring collaboration, performance accountability, and mutual value realization.
•Lead vendor governance activities, including RFP inputs, contract negotiations and management, performance reviews, and issue escalation.
•Own and continuously evolve the dynamic rewards and offers portfolio, including exclusive Truist partner offers, seasonal/promotional campaigns, and the annual rewards choice calendar and client selection experience.
•Define and execute the Truist Rewards anniversary bonus strategy, including eligibility rules, benefit structure, partner integration, and client communications.
•Manage the Lifestyle Benefits and third-party rewards budget, including forecasting, expense management, and value realization from partner agreements; partner with Risk, Operations, Digital, Technology, and Wealth teams to ensure a stable, accurate, compliant client experience.

Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeaveSick DaysPaid HolidaysPensionEquity

Key Requirements

•Bachelor’s degree in business, marketing, finance, or a related field, or equivalent professional experience.
•10+ years of experience in partner management, rewards, benefits, marketing, or product roles within financial services or a related industry.
•Proven experience managing third-party partners, vendor performance, and contracts in a complex, regulated environment.
•Demonstrated ability to manage cross-functional initiatives spanning Risk, Operations, Digital, Technology, and Product teams.
•Strong analytical skills to interpret performance data and translate insights into execution improvements.

Experience:10+ yearsFinancial services

Education:Bachelor's

Skills:Stakeholder managementCommunicationExecutionAnalytical skillsTeam leadership

Languages:English

Tech Stack:Microsoft OfficeMobile bankingOnline banking

Company Brief

Truist Financial

Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 2019

Website LinkedIn