IT Support Technician, VIP Support

SpaceX
Washington
Workplace: OnsiteFull timeUSD 29 - 45 annuallyFunction: IT Support & HelpdeskExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Organizational skills","Self-starter","Leadership","Patience"]

Provide 1st/2nd/3rd tier IT support to SpaceX employees, managing IT assets from onboarding through repair and replacement. Deploy and configure computers, mobile devices, printers, and desktop systems, and troubleshoot software/hardware issues in person and remotely. Support enterprise AV/VC solutions and events, assist with network connectivity and VLAN configuration, and create instructional documentation for highly technical topics.

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FursaFursa
SpaceX
SpaceX
2 days ago

IT Support Technician, VIP Support

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide 1st/2nd/3rd tier IT support to SpaceX employees, managing IT assets from onboarding through repair and replacement. Deploy and configure computers, mobile devices, printers, and desktop systems, and troubleshoot software/hardware issues in person and remotely. Support enterprise AV/VC solutions and events, assist with network connectivity and VLAN configuration, and create instructional documentation for highly technical topics.
Location: Washington
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Entry level

Key Responsibilities

  • •Provide 1st, 2nd, and 3rd tier IT support to SpaceX employees.
  • •Manage on-site inventory and the full lifecycle of IT assets.
  • •Procure, configure, and deploy computer hardware and mobile cellular devices.
  • •Troubleshoot software and hardware issues in person and remotely, including desktop and printer configurations.
  • •Support network troubleshooting (connectivity and VLAN configuration) and AV/VC solutions for in-region and global teams.

Pay and Benefits

Salary: USD 29 - 45 annually
Perks:Health InsuranceDentalVision401kParental LeaveLife InsuranceLong-term DisabilityEquityPaid Leave

Key Requirements

  • •High school diploma or equivalency certificate.
  • •1+ years building, deploying, and troubleshooting computer systems, hardware, printers, software, and IP networks in an enterprise environment.
  • •1+ years supporting AV (audio/visual) events.
  • •Experience supporting Microsoft technologies.
  • •Valid driver’s license and ability to lift up to 25 lbs.
Experience:1+ years
Education:High School
Skills:Customer serviceOrganizational skillsSelf-starterLeadershipPatience
Licenses:Driver's license
Certifications:A+Network+MCSE
Tech Stack:MicrosoftPrintersLarge multifunction printersIP networksVLANAV/VCAV (audio/visual)

Eligibility

Nationality:US National

Company Brief

SpaceX
Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: Hawthorne, United States
Founded: 2002
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