Sr Customer Development Rep (Hangzhou, ZJ, CN, 310016)

HSBC
Hangzhou
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Presentation","Sales","Objection handling","Interpersonal","Communication","Customer service orientation","Work under pressure"]

Drive Premier acquisition by sourcing and converting new-to-bank customers through central and self-generated leads. Complete required retail sales activities to deliver high-quality service for high-value personal clients, while meeting basic sales targets. Build strong relationships with key business partners such as WPB and Marketing, and provide consistently high customer service to improve customer satisfaction. Coordinate across internal areas and understand relevant products and market regulations.

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FursaFursa
HSBC
HSBC
1 day ago

Sr Customer Development Rep (Hangzhou, ZJ, CN, 310016)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Drive Premier acquisition by sourcing and converting new-to-bank customers through central and self-generated leads. Complete required retail sales activities to deliver high-quality service for high-value personal clients, while meeting basic sales targets. Build strong relationships with key business partners such as WPB and Marketing, and provide consistently high customer service to improve customer satisfaction. Coordinate across internal areas and understand relevant products and market regulations.
Location: Hangzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Implement Premier acquisition strategies to successfully bring in new-to-bank customers.
  • •Acquire new customers via central or self-generated leads.
  • •Complete simple retail sales activities to deliver high-quality service to high-value personal clients.
  • •Develop strong working relationships with relevant business areas (e.g., WPB, Marketing).
  • •Provide high standard customer service to meet customer satisfaction requirements.

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •Minimum one year of proven and progressive financial services and/or retail sales experience.
  • •Knowledge of deposits, WEM products, and mortgages.
  • •Understanding of banking/finance regulations, consumer trends, competitor offerings, and economic/foreign currency market dynamics.
  • •Strong presentation and sales skills, including objection handling and ability to work under pressure.
Experience:1+ yearsFinancial servicesRetail sales
Education:Bachelor's
Skills:PresentationSalesObjection handlingInterpersonalCommunicationCustomer service orientationWork under pressure
Languages:Chinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn