Customer Engineer-DDP

Applied Materials
China
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 1-2 yearsEducation: associatesSkills: ["Communication","Troubleshooting","Technical problem-solving","Customer coordination","Schematic interpretation"]

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor equipment in Dalian. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues with guidance. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, coordinating closely with customers to ensure reliable operations and exceptional service.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Applied Materials
Applied Materials
3 days ago

Customer Engineer-DDP

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor equipment in Dalian. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues with guidance. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, coordinating closely with customers to ensure reliable operations and exceptional service.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
  • •Use digital analytics to troubleshoot equipment issues.
  • •Apply basic diagnostic techniques to assess and address technical problems with guidance.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Key Requirements

  • •Completion of an associate degree, military technical training, field service experience, or trade certification.
  • •1–2 years of work experience in customer/field service support or a related technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint.
Experience:1-2 yearsField service supportCustomer support
Education:Associate's
Skills:CommunicationTroubleshootingTechnical problem-solvingCustomer coordinationSchematic interpretation
Licenses:Driver's license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor