Personal Banker II

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer relationship building","Consultative communication","Professional communication","Sound decision-making","Risk awareness"]

Deliver an exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers. Use a consultative sales and service approach to uncover needs, tailor recommendations, and match customers to appropriate financial solutions. Maintain product knowledge, collaborate with internal partners to resolve issues, analyze customer credit and related financial information, and uphold risk and ethical standards while modeling the Code of Business Conduct and Ethics.

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Fifth Third Bancorp
Fifth Third Bancorp
2 days ago

Personal Banker II

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Deliver an exceptional customer experience by building and maintaining long-lasting relationships with existing and prospective customers. Use a consultative sales and service approach to uncover needs, tailor recommendations, and match customers to appropriate financial solutions. Maintain product knowledge, collaborate with internal partners to resolve issues, analyze customer credit and related financial information, and uphold risk and ethical standards while modeling the Code of Business Conduct and Ethics.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business via proactive outreach in person, by phone, or other channels.
  • •Use a consultative approach to uncover customers’ needs and tailor recommendations, solutions, and advice.
  • •Maintain working knowledge of products, services, and processes offered.
  • •Collaborate with internal partners to ensure customers’ needs are met and problems are resolved.
  • •Analyze customer credit data and related financial information to ensure customers are placed in solutions aligned with their needs.
Travel: Low travel

Key Requirements

  • •High school diploma/GED and 1 year customer service experience, or a college degree or equivalent military experience.
  • •Experience in a sales environment, with experience in the financial industry as a plus.
  • •Ability to develop comfort level with new household acquisitions and deepen existing customer relationships.
  • •Capable of analyzing credit and financial information to support appropriate solutions.
  • •This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial servicesCustomer serviceSales
Education:High School
Skills:Customer relationship buildingConsultative communicationProfessional communicationSound decision-makingRisk awareness
Certifications:S.A.F.E. Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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