Universal Banker - Part Time 20hrs - Stone Mountain

Truist Financial
United States
Part timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Interpersonal communication","Customer service","Multitasking","Client relationship building"]

Provide timely, accurate processing of client transactions while delivering a high-quality customer experience. Cross-trained to support both sales and service, including outbound calls to uncover needs, share offers, and refer clients to specialists or branch teams. Educate clients on digital self-service options such as ATMs, Online and Mobile banking. Support Integrated Relationship Management (IRM), new account openings, problem resolution, and compliance with internal controls and risk policies.

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Truist Financial
Truist Financial
1 day ago

Universal Banker - Part Time 20hrs - Stone Mountain

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Provide timely, accurate processing of client transactions while delivering a high-quality customer experience. Cross-trained to support both sales and service, including outbound calls to uncover needs, share offers, and refer clients to specialists or branch teams. Educate clients on digital self-service options such as ATMs, Online and Mobile banking. Support Integrated Relationship Management (IRM), new account openings, problem resolution, and compliance with internal controls and risk policies.
Location: United States
Employment Type: Part time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide a distinctive client experience by completing complex and standardized transactions accurately while engaging clients and uncovering needs.
  • •Educate clients on digital, self-service solutions including ATMs, Online, and Mobile banking.
  • •Support team sales efforts through outbound calls, checking client offers, identifying needs/opportunities, and referring clients to appropriate branch specialists.
  • •Support Integrated Relationship Management (IRM) and participate in Truist retail community bank leadership routines.
  • •Adhere to internal controls, operational procedures, and risk management policies while serving as a secondary contact for new account openings and problem resolution.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeaveSick DaysPaid Holidays

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller or cash handling or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills with a desire to interact with clients and prospects.
  • •Ability to master PC keyboard and branch automation software skills, including demonstrated proficiency in Microsoft Office; ability to multi-task under time constraints.
Education:High School
Skills:Interpersonal communicationCustomer serviceMultitaskingClient relationship building
Languages:English
Tech Stack:ATMsOnline bankingMobile bankingMicrosoft OfficePC keyboardWeb-based learning

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn