Bilingual French Financial Services Collections Associate

Fiserv
Mississauga
Workplace: OnsiteFull timeCAD 40,800 - 51,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsEducation: high_schoolSkills: ["Multitasking","Skip tracing","Customer service"]

Collect unpaid consumer debt in a call center through inbound and outbound dialing. You’ll assign debt inventory, meet departmental targets, and ensure collections activities comply with applicable regulations and internal standards. Use skip-tracing tools to obtain current customer information, maintain daily account coverage until payment arrangements are reached, and accurately document all interactions in the collections system. Multitask across multiple systems while supporting performance goals.

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FursaFursa
Fiserv
Fiserv
2 days ago

Bilingual French Financial Services Collections Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Collect unpaid consumer debt in a call center through inbound and outbound dialing. You’ll assign debt inventory, meet departmental targets, and ensure collections activities comply with applicable regulations and internal standards. Use skip-tracing tools to obtain current customer information, maintain daily account coverage until payment arrangements are reached, and accurately document all interactions in the collections system. Multitask across multiple systems while supporting performance goals.
Location: Mississauga
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Collect unpaid consumer debt via inbound and outbound dialing in a call center environment.
  • •Assign consumer debt inventory and achieve collection performance targets.
  • •Use skip-tracing tools to obtain up-to-date customer information.
  • •Provide daily coverage of all accounts until payment arrangements are made.
  • •Document all discussions and actions in the collections system or database.

Pay and Benefits

Salary: CAD 40,800 - 51,000 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsurancePaid HolidaysPaid LeaveRetirementTuition AssistanceParental Leave

Key Requirements

  • •1+ year of collections and/or customer service experience.
  • •French and English bilingual proficiency.
  • •Collections/customer service call center experience.
  • •High school graduate or GED.
  • •Knowledge and ability to comply with applicable collections regulations (e.g., FDCPA) (preferred).
Experience:1+ years
Education:High School
Skills:MultitaskingSkip tracingCustomer service
Languages:EnglishFrench

Eligibility

Nationality:Canadian National
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn