Sales Support Specialist (Mozzo, BG, IT)

Kerry Group
Italy
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Education: bachelorsSkills: ["Customer focus","Collaboration","Communication","Organizational skills","Problem-solving"]

Support Mainland Europe Sales Support for the Taste and Nutrition sector by coordinating day-to-day customer and project activities across the buying cycle. Act as a primary customer contact for product, project, sample, pricing, documentation, and ensure timely responses. Manage project pipeline and master data in CRM, collaborate with cross-functional teams to execute projects, and maintain price lists while supporting Key Account Managers with reviews and presentations.

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Kerry Group
Kerry Group
6 days ago

Sales Support Specialist (Mozzo, BG, IT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Support Mainland Europe Sales Support for the Taste and Nutrition sector by coordinating day-to-day customer and project activities across the buying cycle. Act as a primary customer contact for product, project, sample, pricing, documentation, and ensure timely responses. Manage project pipeline and master data in CRM, collaborate with cross-functional teams to execute projects, and maintain price lists while supporting Key Account Managers with reviews and presentations.
Location: Italy
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Coordinate daily business activities and support service delivery for customers within the Taste and Nutrition sector.
  • •Serve as the primary point of contact for customer inquiries across products, projects, samples, pricing, and documentation.
  • •Manage project pipeline with Key Account Managers, updating status, progress, and timelines in CRM systems.
  • •Collaborate with cross-functional teams (R&D, Quality, Operations, Pricing, Regulatory, Finance, Supply Chain) to ensure aligned project execution.
  • •Own commercial data management by maintaining accurate master data, customer price lists, and preparing commercial documentation (offers, quotations, tender materials).

Key Requirements

  • •Bachelor’s degree in a relevant field.
  • •Proven experience working cross-functionally in a commercial environment.
  • •Strong proficiency in Microsoft Office, including master data management.
  • •Experience with SAP and CRM systems for managing pipeline and data.
  • •Fluency in English; knowledge of French or Spanish is considered an advantage.
Experience:Cross-functional commercial environment
Education:Bachelor's
Skills:Customer focusCollaborationCommunicationOrganizational skillsProblem-solving
Languages:EnglishFrenchSpanish
Tech Stack:Microsoft OfficeSAPCRM

Company Brief

Kerry Group
Kerry Group is a global taste and nutrition company supplying ingredients, flavours and integrated solutions to the food, beverage and pharmaceutical industries, serving manufacturers with product development, technical support and supply chain services.
Industry: FoodTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tralee, Ireland
Founded: 1972
WebsiteLinkedIn