PhonePe

1 day ago

Cluster Collections Manager - Nashik

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead and manage a cluster collections team and coordinate with third-party recovery agencies to drive collections performance. Own delinquency and overdue payment recovery for the cluster, using KPI monitoring (resolution rates, delinquency buckets, roll rates) to improve portfolio health. Develop cluster-specific collections strategies, ensure strict adherence to SOPs and regulatory guidelines, and produce daily and regular performance reporting.

Location: Nashik

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Manager level

Key Responsibilities

•Lead and manage a team of Collection Executives and collaborate with third-party recovery agencies.
•Drive collections execution for the assigned cluster by monitoring KPIs like resolution rates and delinquency buckets.
•Own cluster delinquency rates and recovery of overdue payments; implement strategies to control roll rates and minimize delinquencies.
•Develop and execute cluster-specific collections strategies using data and portfolio health insights.
•Ensure adherence to collections processes, SOPs, internal policies, and regulatory guidelines; prepare and present performance reports.

Pay and Benefits

Perks:Health InsuranceLife InsuranceCritical IllnessDentalEmployee AssistanceOnsite MedicalMaternity BenefitPaternity BenefitAdoption AssistanceDay-care SupportRelocationTravel AllowancePf ContributionGratuityNps

Key Requirements

•Must be a graduate.
•5+ years of collections experience, including 1-2 years in a team lead or supervisory role.
•Prior experience in a bank, new-age NBFC, or fintech company is preferred.
•Strong ability to lead and motivate a team.
•Excellent decision-making skills and the ability to work effectively under pressure.

Experience:5+ yearsCollectionsBankingNBFCFintech

Education:Bachelor's

Skills:LeadershipCommunicationAnalytical skillsResults-orientedDecision-making

Languages:English

Company Brief

PhonePe

PhonePe is an Indian digital payments and financial services platform offering UPI payments, wallet services, mutual funds, insurance, and merchant solutions to consumers and businesses across India.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Bengaluru, India

Founded: 2015

Website LinkedIn

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PhonePe

1 day ago

Cluster Collections Manager - Nashik

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Nashik

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Manager level

Key Responsibilities

•Lead and manage a team of Collection Executives and collaborate with third-party recovery agencies.
•Drive collections execution for the assigned cluster by monitoring KPIs like resolution rates and delinquency buckets.
•Own cluster delinquency rates and recovery of overdue payments; implement strategies to control roll rates and minimize delinquencies.
•Develop and execute cluster-specific collections strategies using data and portfolio health insights.
•Ensure adherence to collections processes, SOPs, internal policies, and regulatory guidelines; prepare and present performance reports.

Pay and Benefits

Key Requirements

•Must be a graduate.
•5+ years of collections experience, including 1-2 years in a team lead or supervisory role.
•Prior experience in a bank, new-age NBFC, or fintech company is preferred.
•Strong ability to lead and motivate a team.
•Excellent decision-making skills and the ability to work effectively under pressure.

Experience:5+ yearsCollectionsBankingNBFCFintech

Education:Bachelor's

Skills:LeadershipCommunicationAnalytical skillsResults-orientedDecision-making

Languages:English

Company Brief

PhonePe

PhonePe is an Indian digital payments and financial services platform offering UPI payments, wallet services, mutual funds, insurance, and merchant solutions to consumers and businesses across India.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Bengaluru, India

Founded: 2015

Website LinkedIn