AI Project Manager (Model Evaluation) - AI Data Service Operations

TikTok
Singapore
Workplace: OnsiteFull timeFunction: Program & Project Management (PMO)Experience: 5+ yearsSkills: ["Stakeholder management","Communication","Continuous improvement","Risk management","Prioritization"]

Own end-to-end delivery of AI data annotation projects within the Eco Governance team, ensuring SLAs and performance targets are met. Translate product/business needs into clear labeling requirements, coordinate cross-functionally across QA, vendors, and business teams, and run delivery governance with operating rhythms and escalation frameworks. Use dashboards, anomaly detection, and root-cause analysis to maintain quality, and drive continuous process and automation improvements. Provide strategic reporting and manage risks and operational transitions.

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FursaFursa
TikTok
TikTok
1 month ago

AI Project Manager (Model Evaluation) - AI Data Service Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Own end-to-end delivery of AI data annotation projects within the Eco Governance team, ensuring SLAs and performance targets are met. Translate product/business needs into clear labeling requirements, coordinate cross-functionally across QA, vendors, and business teams, and run delivery governance with operating rhythms and escalation frameworks. Use dashboards, anomaly detection, and root-cause analysis to maintain quality, and drive continuous process and automation improvements. Provide strategic reporting and manage risks and operational transitions.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Lead end-to-end execution of multiple AI data annotation projects, ensuring performance targets and SLAs are met.
  • •Serve as the primary interface for internal requestors by translating product/business needs into labeling project requirements and delivery plans.
  • •Drive delivery governance and cross-functional collaboration by establishing operating rhythms, execution reviews, and escalation frameworks across QA, vendor, and business teams.
  • •Leverage data to manage performance through dashboard monitoring, anomaly detection, and data and root-cause analysis to maintain quality and efficiency.
  • •Lead continuous improvement by identifying process gaps, implementing workflow optimizations, partnering with tooling teams for automation and scalability, and managing risks and operational transitions.

Key Requirements

  • •5+ years of project/program management experience in AI data annotation environments, large-scale data operations, content moderation, or related fields.
  • •Proficiency in spoken and written Mandarin and English (Mandarin essential for Mandarin-language content; English primary working language).
  • •Proven ability to drive successful project and operational execution with cross-functional teams and third-party vendor partners.
  • •Strong data skills including Excel and SQL, plus experience using data-driven approaches for performance analysis and root-cause analysis.
  • •Experience optimizing operational quality and improving processes, with strong stakeholder management and prioritization skills.
Experience:5+ yearsAI data annotationContent moderationLarge-scale data operations
Skills:Stakeholder managementCommunicationContinuous improvementRisk managementPrioritization
Certifications:PMPAgileLean Six Sigma
Languages:MandarinEnglish
Tech Stack:ExcelSQLDashboardsLLMMachine labeling

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn