Strategic Account Manager

Informa
Washington
Workplace: HybridFull timeUSD 75,000 - 85,000Function: Customer Success & Account ManagementSkills: ["Negotiation","Relationship management","Strategic thinking","Proactive engagement","Results orientation"]

Drive customer retention and business growth by exceeding revenue targets and managing strong relationships across a portfolio of aerospace and aviation customers. Own sales quotas and retention goals, build and maintain a pipeline of new customers and opportunities, and use Salesforce to track interactions, forecasts, and KPIs. Negotiate contracts, research market trends, and represent the business at trade shows while collaborating with sales leadership and internal teams.

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FursaFursa
Informa
Informa
1 day ago

Strategic Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Drive customer retention and business growth by exceeding revenue targets and managing strong relationships across a portfolio of aerospace and aviation customers. Own sales quotas and retention goals, build and maintain a pipeline of new customers and opportunities, and use Salesforce to track interactions, forecasts, and KPIs. Negotiate contracts, research market trends, and represent the business at trade shows while collaborating with sales leadership and internal teams.
Location: Washington
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Exceed sales quotas across multiple products and revenue streams.
  • •Build and manage a pipeline of new customers and retention opportunities.
  • •Use Salesforce to track client interactions, opportunities, and forecasts.
  • •Meet weekly KPIs through proactive engagement and follow-ups.
  • •Negotiate contracts, address objections, and close deals; support customer relationships and market presence at trade shows.
Travel: Medium travel

Pay and Benefits

Salary: USD 75,000 - 85,000
Perks:Health InsuranceVisionDental401kParental Leave

Key Requirements

  • •5 years of sales or business development experience, ideally in digital market intelligence resources, aerospace, or digital services/SaaS.
  • •Proven ability to negotiate, handle objections, and close deals using a consultative approach.
  • •Success selling in fast-paced, target-driven environments.
  • •Strategic thinking with strong relationship management and growth-identification skills.
  • •Proficiency in MS Office and Salesforce for sales tracking and reporting.
Experience:Digital market intelligenceAerospaceDigital servicesSaaSAviation
Skills:NegotiationRelationship managementStrategic thinkingProactive engagementResults orientation
Languages:English
Tech Stack:SalesforceMS OfficeLinkedIn Learning

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn