Client Success Manager, Hospital Solutions

Doximity
San Francisco, United States
Workplace: RemoteFull timeUSD 90,667 - 137,520 annuallyFunction: Customer Success & Account ManagementSkills: ["Communication","Attention to detail","Time management","Organizational skills","Problem-solving"]

Own hospital client accounts for Doximity’s Hospital Solutions, executing marketing campaigns on the platform from planning through performance measurement. Become a product expert and partner with clients to define goals, set success metrics, and report progress across physician marketing efforts. Coordinate campaign execution with the Sales team, manage multiple priorities in a fast-paced environment, and continuously refine marketing plans using campaign proofs and updates.

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Doximity
Doximity
1 day ago

Client Success Manager, Hospital Solutions

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Last checked: 9 hours agoStatus: Live

Job Summary

Own hospital client accounts for Doximity’s Hospital Solutions, executing marketing campaigns on the platform from planning through performance measurement. Become a product expert and partner with clients to define goals, set success metrics, and report progress across physician marketing efforts. Coordinate campaign execution with the Sales team, manage multiple priorities in a fast-paced environment, and continuously refine marketing plans using campaign proofs and updates.
Location: San Francisco, United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Own hospital accounts and execute all aspects of hospital marketing campaigns on the platform.
  • •Layout campaigns, create proofs, and update platforms to reflect the latest marketing plan.
  • •Partner with clients to understand goals and measure success across physician marketing campaigns.
  • •Own client reporting to show progress toward goals and campaign performance.
  • •Strategically partner with the Sales team for campaign execution through delivery to renewal.

Pay and Benefits

Salary: USD 90,667 - 137,520 annually
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveLearning BudgetWellness StipendRemote Work

Key Requirements

  • •Prior experience in healthcare or marketing agency required.
  • •Success working independently and within a team while being personally accountable for assigned tasks.
  • •Exceptional attention to detail, written and verbal communication, and time management skills.
  • •Highly organized; able to coordinate large amounts of information across multiple projects and timezones.
  • •Knowledge/experience managing client relationships and marketing campaigns (3–5 years client management preferred).
Experience:HealthcareMarketingClient management
Skills:CommunicationAttention to detailTime managementOrganizational skillsProblem-solving
Languages:English
Tech Stack:SalesforceAirtable

Company Brief

Doximity
Doximity operates a professional medical network and digital platform for physicians and healthcare professionals, offering telehealth, secure communication, career tools, and medical news to improve clinical workflows and professional collaboration.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2010
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Glassdoor: 3.8
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