Customer Service Delivery Advocate- 4 Day Work Week!

Carvana
United States
Workplace: OnsiteFull timeUSD 19 - 21 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Self-motivated","Teamwork","Customer focus","Attention to detail","Safe driving"]

Deliver vehicles directly to customers using Carvana’s custom car haulers while providing a great customer experience. Load and unload vehicles, inspect haulers to ensure safe driving, complete customer paperwork, and enter thorough notes in the customer tracking system. Maintain a clean driving record and drive safely in accordance with CMV qualification requirements. Work rotating shifts (7am–5pm or 11am–9pm) and be available 7 days a week with rotating days off.

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FursaFursa
Carvana
Carvana
5 months ago

Customer Service Delivery Advocate- 4 Day Work Week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Deliver vehicles directly to customers using Carvana’s custom car haulers while providing a great customer experience. Load and unload vehicles, inspect haulers to ensure safe driving, complete customer paperwork, and enter thorough notes in the customer tracking system. Maintain a clean driving record and drive safely in accordance with CMV qualification requirements. Work rotating shifts (7am–5pm or 11am–9pm) and be available 7 days a week with rotating days off.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers.
  • •Load/unload vehicles and inspect the car-hauler to ensure safe to drive.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
  • •Work rotating shifts (7am–5pm or 11am–9pm) with availability 7 days a week and rotating days off.

Pay and Benefits

Salary: USD 19 - 21 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:401kHealth InsuranceDentalVisionPaid LeaveStudent LoanEquityOvertime

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading haulers in indoor/outdoor conditions and varied weather.
  • •Must be able to read, write, speak and understand English.
  • •Requires carrying/lifting/pushing/pulling up to 50 lbs and frequent driving with excellent visual acuity and manual dexterity.
  • •Must be at least 21, possess a valid driver’s license, pass a drug test, and obtain a DOT Medical Card (plus local notary within 90 days).
Experience:2+ yearsCustomer-facing
Skills:Self-motivatedTeamworkCustomer focusAttention to detailSafe driving
Licenses:NotaryChauffeur's licenseVehicle Verifier licenseDOT Medical CardValid driver's license
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn