Personal Banker I Associate - Hard Scrabble

Fifth Third Bancorp
Columbia
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: bachelorsSkills: ["Professional communication","Customer focus","Confidentiality","Risk awareness","Problem ownership"]

Join as a Retail Personal Banker I Associate, completing a 4–8 week onboarding and education program with rotations in operations and Sales & Service, followed by a certification. Use a consultative sales approach and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and proactively reach customers using approved marketing tools. Cross-sell, support referrals with business partners, and help meet customer experience and production goals while processing teller transactions.

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Fifth Third Bancorp
Fifth Third Bancorp
4 days ago

Personal Banker I Associate - Hard Scrabble

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Join as a Retail Personal Banker I Associate, completing a 4–8 week onboarding and education program with rotations in operations and Sales & Service, followed by a certification. Use a consultative sales approach and Financial Needs Assessment to build customer profiles, recommend retail consumer and small business solutions, and proactively reach customers using approved marketing tools. Cross-sell, support referrals with business partners, and help meet customer experience and production goals while processing teller transactions.
Location: Columbia
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain knowledge of retail consumer and small business products/services and recommend appropriate solutions using the value proposition.
  • •Utilize CAMP and other approved marketing tools to reach out to customers and set appointments for periodic financial reviews.
  • •Engage in cross-selling and outside sales activities, including membership advantage onsite presentations and community financial literacy events.
  • •Participate in the consumer loan and bankcard process and support the opening/closing process of the Financial Center or Bank Mart as directed.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry preferred.
  • •Demonstrated ability to develop comfort with sales activities to acquire new customers and cross-sell to existing customers.
  • •Must be able to demonstrate understanding of advanced math functions for analyzing credit and financial information.
  • •This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Financial services
Education:Bachelor's
Skills:Professional communicationCustomer focusConfidentialityRisk awarenessProblem ownership
Certifications:S.A.F.E. Act registrationNMLS registration
Tech Stack:NMLS

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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