Engineer Services

Emerson
Vadodara
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsEducation: bachelorsSkills: ["Customer-focused","Safety-minded","Critical thinking","Collaboration","Troubleshooting"]

Execute on-site service jobs end-to-end to achieve high customer satisfaction, following Emerson safety and standard operating procedures. Prepare site visit reports/MOMs and secure customer sign-off after each job. Handle customer questions and complaints with timely escalation and corrective actions. Ensure Emerson Quality Management System procedures are followed, provide technical support to project/engineering teams, and support installation, commissioning, AMC/ARC, LTSA, shutdown, and audit management for field products.

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Emerson
Emerson
3 days ago

Engineer Services

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Last checked: 3 hours agoStatus: Live

Job Summary

Execute on-site service jobs end-to-end to achieve high customer satisfaction, following Emerson safety and standard operating procedures. Prepare site visit reports/MOMs and secure customer sign-off after each job. Handle customer questions and complaints with timely escalation and corrective actions. Ensure Emerson Quality Management System procedures are followed, provide technical support to project/engineering teams, and support installation, commissioning, AMC/ARC, LTSA, shutdown, and audit management for field products.
Location: Vadodara
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own on-site service job execution end-to-end to achieve highest customer satisfaction.
  • •Execute services according to Emerson safety and standard procedures within the time schedule.
  • •Prepare detailed site visit reports/MOMs and arrange customer sign-off after completion of each job.
  • •Respond to customer queries and complaints promptly; escalate when needed and ensure corrective action by own and customer organizations.
  • •Provide technical assistance/support to project/engineering teams and manage installation, commissioning, AMC/ARC (including calendar), LTSA, shutdown, audits, and service call reporting/data updates.

Key Requirements

  • •Bachelor in Electronics or Instrumentation Engineering with minimum 2 years of work experience.
  • •Commissioning knowledge for field products.
  • •Good knowledge of Level, Flow, Wireless, and Corrosion technologies.
  • •Hands-on experience with products including PT/DPT/TT, Radar level, Coriolis, Magnetic & Vortex flow meters, flow computers, and associated skid components like pumps and digital valves.
  • •Knowledge of communication protocols such as HART, foundation Fieldbus, WI-Hart, and RS485, plus experience in maintenance and troubleshooting.
Experience:2+ yearsField productsMaintenanceServiceCommissioning
Education:Bachelor's in Electronics or Instrumentation Engineering
Skills:Customer-focusedSafety-mindedCritical thinkingCollaborationTroubleshooting
Tech Stack:HARTFoundation FieldbusWI-HartRS485PT/DPT/TTRadar levelTank GaugingWireless devicesCorrosion monitoringCoriolis flow metersMagnetic flow metersVortex flow metersFlow computersPumpsDigital valvesLevel technologyFlow technologyWireless technologyCorrosion technologyAMC

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn