Relationship Manager-Small Business Finance

Abu Dhabi Islamic Bank
United Arab Emirates
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: professionalSkills: ["Communication","Relationship management","Credit analysis","Credit appraisal","Banking knowledge","Cross-sell","Computer skills","Service standards"]

Relationship Manager role focused on developing and maintaining business relationships with SBF clients to fulfill banking requirements, identify cross-sell opportunities, and improve service through regular meetings in a Dubai-based banking environment.

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FursaFursa
Abu Dhabi Islamic Bank
Abu Dhabi Islamic Bank
7 months ago

Relationship Manager-Small Business Finance

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Source: Company careers pageValidated by: Fursa AI
Last checked: 37 minutes agoStatus: Live

Job Summary

Relationship Manager role focused on developing and maintaining business relationships with SBF clients to fulfill banking requirements, identify cross-sell opportunities, and improve service through regular meetings in a Dubai-based banking environment.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Develop and maintain business relationships with SBF clients to fulfill their banking requirements
  • •Enhance customer relationships through regular planned meetings to maintain proper business relationship, identify opportunities for cross-sell and improve service
  • •Revenue:
  • •Expenses:
  • •Net Income:
  • •Assets:
  • •Consumer satisfaction, loan/financing repayment performance, loan/financing delinquency rates, consumer retention, substantiated Complaints, compliance with regulatory requirements/best practices guidelines and codes of conduct
  • •No of valid customer complaints, Percentage of Delinquent customers, No. of customer exits due to Financial Crime Compliance reasons
  • •Specialist Skills / Technical Knowledge Required for this role:
  • •Good knowledge of ADIB’s Business Banking products & services
  • •Experience of credit analyses.
  • •Good knowledge of ADIB’s Operational Policies & Procedures
  • •Proficient in credit appraisal techniques including credit, risk, business & financial analysis.
  • •Knowledge of Business Relationship Management.
  • •Fair Knowledge of UAE banking practices, regulations & risks
  • •Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
  • •General awareness of competitors in the local market
  • •Excellent knowledge of service standards
  • •Knowledge of Cross Sales
  • •Computer skills
  • •Excellent Communication Skills

Key Requirements

  • •Good knowledge of ADIB’s Business Banking products & services
  • •Experience of credit analyses.
  • •Good knowledge of ADIB’s Operational Policies & Procedures
  • •Proficient in credit appraisal techniques including credit, risk, business & financial analysis.
  • •Knowledge of Business Relationship Management.
  • •Fair Knowledge of UAE banking practices, regulations & risks
  • •Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
  • •General awareness of competitors in the local market
  • •Excellent knowledge of service standards
  • •Knowledge of Cross Sales
  • •Computer skills
  • •Excellent Communication Skills
Experience:BankingFinancial services
Education:Professional (JD, MD, etc.)
Skills:CommunicationRelationship managementCredit analysisCredit appraisalBanking knowledgeCross-sellComputer skillsService standards

Company Brief

Abu Dhabi Islamic Bank
Abu Dhabi Islamic Bank (ADIB) is a public Islamic bank providing retail, corporate, wealth and investment banking services across the UAE and international markets, offering Sharia-compliant financial products and digital banking solutions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1997
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