Sales Associate (mwd)

The North Face
Berlin
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer focus","Communication","Proactivity","Empathy"]

Deliver an exceptional in-store shopping experience by providing outstanding customer service, staying fully informed on store products, and maintaining merchandising standards. Support daily store and back-of-house operations, monitor trends and brand positioning, and take initiative with a positive, proactive attitude. The role emphasizes building customer trust, learning the brand and fashion retail basics, and demonstrating the company’s values on the shop floor.

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The North Face
The North Face
3 days ago

Sales Associate (mwd)

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Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an exceptional in-store shopping experience by providing outstanding customer service, staying fully informed on store products, and maintaining merchandising standards. Support daily store and back-of-house operations, monitor trends and brand positioning, and take initiative with a positive, proactive attitude. The role emphasizes building customer trust, learning the brand and fashion retail basics, and demonstrating the company’s values on the shop floor.
Location: Berlin
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Deliver first-class customer service and ensure respectful handling of all customers.
  • •Maintain product knowledge of the offerings in the store.
  • •Follow merchandising and brand guidelines to keep the sales floor standards high.
  • •Stay current on trends and the brand’s market positioning.
  • •Ensure all store and back-of-house operational processes are followed.

Pay and Benefits

Perks:Paid LeaveEmployee DiscountReferral ProgramLearning Budget

Key Requirements

  • •Provide enthusiastic, direct customer service and create a fantastic in-store customer experience.
  • •Know store products accurately and maintain merchandising standards per brand guidelines.
  • •Stay informed about current trends and the brand’s market positioning.
  • •Demonstrate a positive, proactive attitude and take responsibility for situations in the store.
  • •Communicate well in German; English (or another language) is a plus.
Experience:Retail
Skills:Customer focusCommunicationProactivityEmpathy
Languages:GermanEnglish

Company Brief

The North Face
Designs, manufactures, and sells outdoor apparel, footwear, and equipment for activities like mountaineering, hiking, and skiing. Known for technical performance gear and iconic outerwear, the brand serves consumers worldwide through retail and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Alameda, United States
Founded: 1966
WebsiteLinkedIn