Sales Associate

Hermes
Anywhere
Workplace: OnsiteFull timeFunction: SalesExperience: 3+ yearsEducation: bachelorsSkills: ["Customer service","Teamwork","Presentation","Interpersonal skills","Communication"]

Drive all in-store sales activities for Hermès by identifying customer needs, building client relationships, and delivering strong post-sales service. Meet sales targets while maintaining high customer service, product knowledge, and operational standards. Proactively greet and convert walk-in customers, monitor KPIs, and support inventory and special projects as needed. Join a collaborative, inclusive team and contribute to a consistent luxury client experience.

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Hermes
Hermes
21 hours ago

Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 5 days ago

Job Summary

Drive all in-store sales activities for Hermès by identifying customer needs, building client relationships, and delivering strong post-sales service. Meet sales targets while maintaining high customer service, product knowledge, and operational standards. Proactively greet and convert walk-in customers, monitor KPIs, and support inventory and special projects as needed. Join a collaborative, inclusive team and contribute to a consistent luxury client experience.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Own all sales activities in store in line with Hermès image and service standards.
  • •Identify customers’ needs, develop client relationships, execute sales, and deliver post-sales services.
  • •Achieve sales targets while maintaining high customer service, product knowledge, and operational procedures.
  • •Build and maintain long-term customer relationships through excellent customer experience.
  • •Proactively receive and recruit walk-in customers, maintain KPIs, and assist with inventory and special projects as needed.

Key Requirements

  • •Minimum 3 years relevant retail management or operations experience in luxury brands or a similar capacity.
  • •Motivated to become a Hermès Ambassador and deliver excellent customer service.
  • •Committed to teamwork.
  • •Energetic, passionate, and positive working attitude.
  • •Excellent presentation, interpersonal, and communication skills; good command of Mandarin (English is a plus).
Experience:3+ yearsLuxury brandsRetailRetail managementRetail operations
Education:Bachelor's
Skills:Customer serviceTeamworkPresentationInterpersonal skillsCommunication
Languages:MandarinEnglish

Company Brief

Hermes
Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1837
WebsiteLinkedIn