Citizens Teller - Part Time

Citizens Bank
United States
Workplace: OnsitePart timeUSD 20.67 - 25.48 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer-centric","Communication","Listening","Problem-solving","Multitasking","Detail-oriented","Collaboration"]

Greet customers in the branch lobby and help them complete simple transactions, using your comfort with mobile apps and ATMs. Provide personalized guidance by understanding customers’ needs and connecting them to Citizens bankers for next steps. Follow cash handling policies and state/local regulations while answering questions, resolving issues, and building long-term customer relationships.

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Citizens Bank
Citizens Bank
2 months ago

Citizens Teller - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Greet customers in the branch lobby and help them complete simple transactions, using your comfort with mobile apps and ATMs. Provide personalized guidance by understanding customers’ needs and connecting them to Citizens bankers for next steps. Follow cash handling policies and state/local regulations while answering questions, resolving issues, and building long-term customer relationships.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and complete simple transactions.
  • •Demonstrate how to use the mobile app and ATMs to complete transactions.
  • •Provide personalized advice and solutions aligned to customers’ financial goals, then connect customers to bankers.
  • •Follow financial policies and procedures, including proper cash handling and applicable state/local laws and regulations.
  • •Answer questions and concerns, help resolve customer issues, and build long-term relationships.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceRetirement BenefitsPaid LeaveParental LeaveLearning BudgetWellness StipendDiscounts

Key Requirements

  • •High school degree or GED.
  • •Minimum of 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum of 1 year demonstrated customer experience, recommending and referring products and services.
  • •Strong listening and communication skills with the ability to ask questions and identify customer needs.
  • •Comfortable with using digital technology and able to work branch hours (including weekends and evenings).
Experience:Banking
Education:High School
Skills:Customer-centricCommunicationListeningProblem-solvingMultitaskingDetail-orientedCollaboration
Tech Stack:Mobile appATMsDigital paymentsSmartphoneTabletDesktop computer

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website