Sales Support Associate III

Tapestry
California
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide a warm, professional customer experience as part of the store team. Handle sales floor support, cash wrap operations, and POS transactions while maintaining an organized, well-merchandised store. Ensure accurate receiving, processing, and organization of shipments and transfers, manage stock levels, and execute visual updates. Promote add-on products and gift cards, handle cash/media in compliance with policy, and follow Loss Prevention guidelines.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Provide a warm, professional customer experience as part of the store team. Handle sales floor support, cash wrap operations, and POS transactions while maintaining an organized, well-merchandised store. Ensure accurate receiving, processing, and organization of shipments and transfers, manage stock levels, and execute visual updates. Promote add-on products and gift cards, handle cash/media in compliance with policy, and follow Loss Prevention guidelines.
Location: California
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients, anticipate needs, and provide personalized assistance while serving as a brand ambassador.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products and promote gift cards while capturing customer information where permitted.
  • •Receive, process, and organize shipments and transfers, report discrepancies, and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail.
  • •Strong English language proficiency and excellent customer service and communication skills.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Ability to operate POS systems accurately and use basic computer tools (iPad/laptop, Mobile POS, Internet) and read price/product release sheets.
  • •Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
Experience:1+ yearsRetail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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