Solutions Engineer, UK

Glean
London
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Communication","Presentation","Customer education"]

Serve as a trusted technical advisor to the UK&I sales team, partners, and customers, helping kick-start enterprise Generative AI journeys. Deliver interactive demos of the Glean platform, educate technical stakeholders on architecture, and scope pilot/Proof of Value exercises to validate technical and business outcomes. Present at events, collaborate with product and engineering to raise feature requests, and train customers and partners for successful adoption.

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FursaFursa
Glean
Glean
3 days ago

Solutions Engineer, UK

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 minutes agoStatus: Live

Job Summary

Serve as a trusted technical advisor to the UK&I sales team, partners, and customers, helping kick-start enterprise Generative AI journeys. Deliver interactive demos of the Glean platform, educate technical stakeholders on architecture, and scope pilot/Proof of Value exercises to validate technical and business outcomes. Present at events, collaborate with product and engineering to raise feature requests, and train customers and partners for successful adoption.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide interactive demos of the Glean platform to prospective customers.
  • •Educate customer technical teams on Glean platform architecture and how the solution works in their environment.
  • •Scope and execute sponsored pilots and Proof of Value (PoV) exercises to validate technical requirements and business objectives.
  • •Educate and train customers and partners to ensure successful product setup and adoption.
  • •Liaise with product managers and engineers to investigate issues, raise feature requests, and understand the roadmap.

Pay and Benefits

Perks:Health InsuranceDentalPension

Key Requirements

  • •Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field (or equivalent work experience).
  • •5+ years of experience in enterprise software pre-sales, using value-based discovery frameworks.
  • •Strong analytical and problem-solving skills to handle complex technical challenges.
  • •Ability to explain complex technical concepts in layman’s terms for customers, prospects, and partners.
  • •Familiarity with cloud infrastructure (IaaS) such as GCP, AWS, and Azure, and APIs for troubleshooting.
Experience:5+ yearsEnterprise softwarePre-salesGenerative AI
Education:Bachelor's
Skills:Analytical thinkingProblem-solvingCommunicationPresentationCustomer education
Languages:English
Tech Stack:GleanMicrosoft 365Google WorkspaceJiraConfluenceSlackGitHubZendeskMicrosoft TeamsZoomServiceNowValue-based discovery frameworksCloud infrastructure (IaaS)GCPAWSAzureEntra IDOktaSingle Sign-On (SSO)SAML

Company Brief

Glean
Provides an enterprise search and knowledge discovery platform that helps organizations find information across apps, drives, and internal tools, improving employee productivity and onboarding through AI-powered search and relevance ranking.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2017
WebsiteLinkedIn