Supervisor - Blacktown (Sydney, AU)

Sephora
Sydney
Workplace: OnsiteFull time$ 33.37+ hourlyFunction: OtherSkills: ["Leadership","Coaching","Communication","Mentoring","Results-oriented mindset"]

Lead Sephora’s client experience at the new Blacktown store by shaping a high-performance culture and delivering premium, prestige beauty service. You’ll oversee a team of 20+ beauty advisors, drive sales performance against KPIs, coach and develop team members, and use reporting data to make operational decisions. Partner closely with senior store leaders across floor leadership and back-of-house operations, supported by onboarding and ongoing training.

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Sephora
Sephora
3 hours ago

Supervisor - Blacktown (Sydney, AU)

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead Sephora’s client experience at the new Blacktown store by shaping a high-performance culture and delivering premium, prestige beauty service. You’ll oversee a team of 20+ beauty advisors, drive sales performance against KPIs, coach and develop team members, and use reporting data to make operational decisions. Partner closely with senior store leaders across floor leadership and back-of-house operations, supported by onboarding and ongoing training.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Shape the client experience by embodying Sephora’s brand values and serving as a role model for the team.
  • •Lead and develop a team of 20+ beauty advisors, fostering a high-performance culture and operational excellence.
  • •Drive a high-performance selling culture to exceed KPIs through targeted coaching and development.
  • •Use and interpret reporting data to inform operational decisions in partnership with senior store leaders.
  • •Oversee client and team matters as the Client Experience Lead (CEL) and make critical store decisions in a fast-paced environment.

Pay and Benefits

Salary: $ 33.37 hourly
Perks:Paid LeaveParental LeaveLife InsuranceGym MembershipHealth Insurance

Key Requirements

  • •Extensive retail management experience, including profit and loss, people management and training, stock control, and visual merchandising.
  • •Proficiency using Microsoft Office Suite for interpreting data and daily reporting.
  • •Hands-on leadership on the sales floor to motivate, coach, and empower teams.
  • •Strong client-service mindset and passion for creating an exceptional experiential retail environment that reflects the Sephora brand.
  • •Proven track record of exceeding sales targets and KPIs with a results-oriented approach.
Experience:Retail
Skills:LeadershipCoachingCommunicationMentoringResults-oriented mindset
Tech Stack:Microsoft Office Suite

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn