Lead Supervisor I

Tapestry
New Hampshire
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Conflict resolution","Collaboration","Feedback"]

Lead a retail team on the sales floor to achieve targets and deliver an exceptional customer experience. Serve as a brand ambassador, drive execution of company initiatives, and support store operations through recruiting, interviewing, training, performance evaluation, and coaching. Monitor and analyze sales data and KPIs to recommend improvements and build individual development plans, while enforcing company and store policies and providing HR/conflict-resolution support.

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FursaFursa
Tapestry
Tapestry
3 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead a retail team on the sales floor to achieve targets and deliver an exceptional customer experience. Serve as a brand ambassador, drive execution of company initiatives, and support store operations through recruiting, interviewing, training, performance evaluation, and coaching. Monitor and analyze sales data and KPIs to recommend improvements and build individual development plans, while enforcing company and store policies and providing HR/conflict-resolution support.
Location: New Hampshire
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor, achieve sales targets, and deliver an exceptional customer experience.
  • •Serve as a brand ambassador, embody company values, increase brand awareness, and implement company initiatives.
  • •Establish collaboration and an inclusive culture within the store and organization, and uphold integrity and trust.
  • •Monitor and analyze sales data and KPIs, recommend store improvements, and create individualized team development plans.
  • •Support recruiting, interviewing, performance evaluation, high-level training, and enforce company/store policies and procedures.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Ability to lift and carry at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver around the sales floor and stockroom.
  • •Experience monitoring and analyzing sales data to identify trends and improve store performance.
  • •Ability to recruit, interview, evaluate performance, and support training needs for the team.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusConflict resolutionCollaborationFeedback

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor