Service Manager

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Interpersonal skills","Problem solving","Customer service","Teamwork","Communication"]

Lead a heavy equipment maintenance team at a rental facility in Okmulgee, using the company’s T3 platform to manage and monitor work orders, track service intervals, order parts, and diagnose issues using real-time equipment data. Schedule repairs for customer and company-owned equipment, coordinate and supervise mechanics, and ensure strong customer communication and satisfaction while maintaining safety and training for the team.

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EquipmentShare
EquipmentShare
14 hours ago

Service Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead a heavy equipment maintenance team at a rental facility in Okmulgee, using the company’s T3 platform to manage and monitor work orders, track service intervals, order parts, and diagnose issues using real-time equipment data. Schedule repairs for customer and company-owned equipment, coordinate and supervise mechanics, and ensure strong customer communication and satisfaction while maintaining safety and training for the team.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and supervise a team of heavy equipment maintenance technicians and other service personnel.
  • •Use the T3 platform to create, assign, and monitor work orders; track service intervals; order parts; and diagnose issues using real-time data.
  • •Schedule repairs for both customer and company-owned rental equipment.
  • •Respond to and resolve customer inquiries, requests, complaints, and provide updates to ensure 100% customer satisfaction.
  • •Train and develop employees while maintaining a safe work environment.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveGym Membership

Key Requirements

  • •3 years of maintenance and service experience, ideally in equipment rental or a related construction field.
  • •Proven ability to lead maintenance teams and supervise mechanics/service personnel.
  • •Strong interpersonal and problem-solving skills with superior customer service and communication (verbal and written).
  • •Ability to quickly learn and stay up to date on EquipmentShare products and services in a fast-paced environment.
  • •High school diploma; trade school certificate preferred. Valid driver’s license and acceptable driving record; must be at least 21 to operate a company vehicle.
Experience:Equipment rentalConstructionMaintenanceField service
Education:High School
Skills:Interpersonal skillsProblem solvingCustomer serviceTeamworkCommunication
Licenses:Driver's license
Languages:English
Tech Stack:T3 platformWork orders

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn